SERVPRO of North Central Austin Employee Photos

Our Team

Our Team

We are SERVPRO of North Central Austin. We strive to provide the best services in Austin. We are located in Wells Branch and like to give back to our local businesses. We are highly trained, customer service driven professionals to help in a time of need. We also provide reconstruction services to make it "Like it never even happened!"

Carlos Smith

Carlos Smith

Carlos Smith is a technician at SERVPRO of North Central Austin. He is new to the industry, but is very eager to learn and be a part of the team. He has past experience in carpentry. He is a part of the charity Save the Children and in his spare time he likes to watch sports and spend time with his 3 sisters and brother. 

Gwen Omo

Gwen Omo

Gwen Omo is the accounting admin at SERVPRO of North Central Austin. She has several years of accounting and office experience. She has been married to her husband Mike for 41 years. In her spare time she likes to spend time with her 2 children and 2 grandchildren. 

James McCormick

James McCormick

James is the Reconstruction Manager at SERVPRO of North Central Austin. He has 10 years of fire and flood restoration and project management experience. He was stationed in the army out of Fort Bennings Georgia. He is a husband and father of three. In his spare time he is a martial arts instructor in MMA and Brazilian Jiu Jitsu. 

Josh Cisneros

Josh Cisneros

Josh is a Crew Chief at SERVPRO of North Central Austin. He is certified in water, fire, mold, and cleaning. He has a background in construction, roofing, fencing, and plumbing. He is the oldest of three kids, and has a brother and a sister. In his free time, he enjoys spending time with his family.

Karlee Psencik

Karlee Psencik

Karlee is the Office Manager at SERVPRO of North Central Austin and is Water Certified (IICRC). She has multiple years of experience in customer service, and is putting all of it to use in our office! In her free time, she enjoys spending time with her 2 Kids and Fiance. 

Ralph Simon

Ralph Simon

Ralph is a Sales Marketing Representative for SERVPRO of North Central Austin. He has training WRT water restoration, and some experience in construction. In his free time, Ralph is an active member at Celebration Church, and is active in working with Habitat for Humanity. He has been happily married for 28+ years, and enjoys spending quality time with his family, daily exercise, gardening & landscaping, golf, attending sporting events, traveling, and going to wineries.

Romulo Ventura

Romulo Ventura

Romulo is a Technician at SERVPRO of North Central Austin. He has experience in construction, masonry, driving big trucks, cleaning up damage resulting from fire, water, and mold. He lived in Virginia for 27 years, but has worked with masonry for 35 years. He is married with five grown children, and loves to do anything with fishing. He is dedicated to his work, gives attention to detail, customer concerns, aims to please, is responsible, polite, and a team player.

Erick Franco

Erick Franco

Erick is a Crew Chief at SERVPRO of North Central Austin. He has 7 years of experience in the restoration business and is water certified (IICRC). In his spare time he enjoys cooking and fixing up old cars.

Randy Goble

Randy Goble

Randy is the Production Manager at SERVPRO of North Central Austin. He has 3 years in the restoration business and even more in the emergency service and construction industries. He is certified in Water, Mold and Lead. In his spare time he enjoys volunteering with St. Jude's children's hospital and spending time with his wife, 3 Daughters and 3 grand children.