SERVPRO of North Central Austin Employee Photos

Our Team

We are SERVPRO of North Central Austin. We strive to provide the best services in Austin. We are located in Wells Branch and like to give back to our local businesses. We are highly trained, customer service driven professionals to help in a time of need. We also provide reconstruction services to make it "Like it never even happened!"

Photo of Keith Cowan

Keith Cowan

Keith Cowan is a Sales Marketing Representative for SERVPRO of North Central Austin. He has spent 4 years in the restoration and disaster recovery field, with a specialization of  emergency responses.  Outside of the office, he is an artist and golfer.

Employee Photo

Tatyana Dawson

Tatyana is a Crew Chief at SERVPRO of North Central Austin. She comes to us with multiple years of customer service experience and is very eager to learn. She is IICRC certified in water remediation and prides herself in working hard and being upbeat and positive . In her spare time she enjoys playing and watching basketball as well as playing her saxophone.

Photo of James McCormick

James McCormick

James is the Reconstruction Manager at SERVPRO of North Central Austin. He has 11 years of fire and flood restoration and project management experience. He was stationed in the army out of Fort Bennings Georgia. He is a husband and father of three. In his spare time he is a martial arts instructor in MMA and Brazilian Jiu Jitsu. 

Young man standing in front of drying equipment

Alex Penn

Alex is a crew chief at at SERVPRO of North Central Austin. He is IIRC certified in Water restoration and mold remediation. In his spare time he enjoys family, friends, and his dog Nova!

Ralph Simon

Ralph is a Sales Marketing Representative for SERVPRO of North Central Austin. He has training WRT water restoration, and some experience in construction. In his free time, Ralph is an active member at Celebration Church, and is active in working with Habitat for Humanity. He has been happily married for 28+ years, and enjoys spending quality time with his family, daily exercise, gardening & landscaping, golf, attending sporting events, traveling, and going to wineries.

Romulo Ventura

Romulo is a Technician at SERVPRO of North Central Austin. He has experience in construction, masonry, driving big trucks, cleaning up damage resulting from fire, water, and mold. He lived in Virginia for 27 years, but has worked with masonry for 35 years. He is married with five grown children, and loves to do anything with fishing. He is dedicated to his work, gives attention to detail, customer concerns, aims to please, is responsible, polite, and a team player.

Harper Klamian

Harper is the Job File Coordinator at SERVPRO of North Central Austin. She has 1 year of construction experience and 10 years of customer service experience. In her free time she enjoys reading, baking and crafting!  

Gwen Omo

Gwen Omo is the accounting admin at SERVPRO of North Central Austin. She has several years of accounting and office experience. She has been married to her husband Mike for 41 years. In her spare time she likes to spend time with her 2 children and 2 grandchildren.