Recent Storm Damage Posts

After The Storm

6/7/2021 (Permalink)

Image of SERVPRO employee in PPE Mold Remediation and Restoration

Texas is still in the recovery process from one of the most damaging natural disasters in recent history. In February 2021, the southern state and its surrounding neighbors fell prey to Winter Storm Uri – a deep freeze event that saw temperatures plummet as low as -18C. The storm toppled the Texas electric grid, leaving thousands of homes and businesses without power and triggering a record-breaking number of burst pipe and ice dam property damage to homes and businesses because people simply couldn’t heat their properties.

As we rebuild our homes and places of business Mold has become another one of nature's elements that requires our attention. SERVPRO® of North Central Austin professionals handle water damages every day and know prompt action is required to prevent mold growth. If there is an ongoing moisture problem in the building, be alert for:

  • The presence of visible mold.
  • Strong musty odors, which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

These conditions may require the expertise of a qualified indoor air quality/environmental professional to inspect the building for mold growth and water damage problems.

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, your local SERVPRO® of North Central Austin professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

  Call the Team in Green- The mold cleanup and restoration process begins when you call your local SERVPRO® franchise professionals. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed. 

Inspection and Damage Assessment- Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view. 

Mold Containment- Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration- Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold and Mold-Infested Materials- The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents and Belongings- SERVPRO® of North central Austin professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment.

Restoration- Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO® of North Central Austin professionals understand mold and mold growth and have the training and equipment to remediate mold in your home or business.

What's an ERP?

11/12/2020 (Permalink)

shallow focus picture of raindrops on window with brick buildings in the background Facility managers must always be prepared for unknown. A SERVPRO ERP can help. (Photo by Max Sandelin)

Are you familiar with the SERVPRO Emergency READY Profile (ERP)? This tool can make one very important part of your facility management responsibilities easier.

Every facility manager knows they should have a detailed disaster plan, but coming up with one from scratch can be a time-consuming task. It’s tempting to put this job to the side and deal with the many metaphorical fires you have to deal with every day than prepare for a real, but hypothetical fire in the future.

That’s what’s great about the ERP. One of SERVPRO of North Central Austin’s representatives can come to you and walk you through creating a reference document that details the important building and contact information for your property. 

The ERP can be used as a standalone document or as a supplement to any existing preparedness plan. Thinking through what to do and who to call in advance is the key to timely mitigation, which minimizes the effects of any weather-related disaster, water, or fire damage to your business.

No matter where you live, it is important to be informed and prepared for any disaster that may occur. Though Mother Nature's is often unpredictable, the ERP is one thing we can do to help you take control before disaster strikes.

Contact SERVPRO of North Central Austin to establish an Emergency READY Profile (ERP) for your property. SERVPRO's ERP serves as a quick reference document, In any emergency, make sure you have experienced professionals on the line. No matter how big or small, SERVPRO of North Central Austin will be ready to help make your property damage "Like it never even happened."

What’s a Flash Flood Warning?

9/18/2020 (Permalink)

A couple walking under an umbrella next to a river in the rain Flash flood warnings are nothing to ignore.

When rain begins falling in Austin, we’re all prepared for two things—bad drivers and the inevitable flash flood warning on our phones. In an area of the state that is so prone to drought, we know that when it rains, it pours. Some of us have gotten so used to these alerts that we really don’t even notice them any more. 

So what is a flash flood warning anyway? When I was growing up, I always imagined a wall of water bearing down on our neighborhood when I heard the term “flash flood.” The reality is less dramatic, but more insidious

According to the National Weather Service, flash floods are those that begin within six hours of heavy rainfall. The Texas Hill Country has been nicknamed “Flash Flood Alley.”

"Leading the United States in the number of flash and river flooding-related deaths annually (an ominous honor), Texas, specifically the Hill Country, is the most flash flood-prone region found in North America." (Sault, Spring. “Why the Hill Country is A.K.A. ‘Flash Flood Alley,’” Texas Hill Country, June 3, 2016)

To determine when a flash flood warning should be issued, the City of Austin has uses the Flood Early Warning System—a network of 130 rain and creek gauges that are constantly monitored. (You can read about the history of this system in a great Government Technology article.)

We love living in the Texas Hill Country and a little flooding now and then isn’t going to scare us away from the best city in the country, but we know that makes sense to pay attention to those inevitable flash flood warnings when they come through. (Also, drive safely when it rains. No one wants to get stuck on the side of MoPac in a  fender bender on their way to work.)

If you’ve experienced any water damage due to a recent storm, give SERVPRO of North Central Austin a call and we’ll come out to make it “Like it never even happened.”

Know Your Hurricane Categories

9/9/2020 (Permalink)

Crashing waves in an ocean with a dark sky above Hurricanes are a fact of life in Texas. Take a minute to learn more about them.

It’s hurricane season. For those of us who are fascinated with weather (which includes a lot of us here at SERVPRO of North Central Austin), it’s a time when we watch weather reports the way other people watch the sports news. 

Here in Austin we’re a little removed from the immediate effects of such massive weather events, so it’s easier to watch hurricanes come and go without having our own lives upended. Because we don’t have to worry about hurricanes, we aren’t all familiar with the differences in hurricane categories. But even just living in a gulf-coast state, it’s a good idea to know what’s coming when we hear about a category 2 or a category 4 storm headed for our lone star beaches.

We’ve compiled a handy reference guide to put the different types of hurricanes into perspective

Tropical Storm

  • Tropical storms have a wide range of speeds. Winds can blow at anywhere from 39-72 mph.
  • That's about the range of speeds that you'll use when driving down I-35, depending on the time of day.
  • The most recent tropical storm to hit Texas was Imelda. It landed a year ago at Freeport on September 17, 2019. 

Category 1

  • Category 1 hurricanes travel at 74–95 mph.
  • That's the speed of the average college fastball pitch
  • Texas' last category 1 was just this summer when Hurricane Hanna hit Padre Island on July 19th.

Category 2

  • Category 2 hurricanes have a speed of 96–110 mph.
  • That's roughly the speed of a human sneeze. (Gross.)
  • Our last category 2 hurricane was Ike, which hit Galveston on September 13th, 2008.

Category 3

  • Category 3 hurricanes go about 111–129 mph.
  • That's the speed of a falling skydiver.
  • Hurricane Rita was Texas' last category 3 hurricane. It landed near Port Arthur on September 23, 2005.

Category 4

  • Category 4 hurricanes travel at 130–156 mph.
  • That's the speed of the average LPGA tour drive
  • Texas' last category 4 hurricane was Harvey. On August 25, 2017 it landed in Rockport.

Category 5

  • Category 5 hurricanes have winds 157 mph or faster.
  • The how fast a golden eagle flies. (Check out this video filmed from the back of one of these amazing birds.)
  • Thankfully, Texas has never been hit by a category 5 hurricane.

One of the reasons we’re proud to work for SERVPRO is knowing that no matter how big or how small a storm is, there is a nation-wide team of franchises ready to respond in the moment of crisis. So even though we aren’t all hit by hurricanes, we’re all here to help those who are.

We can do the same for you. 

After a Storm

8/27/2020 (Permalink)

What should you do after a storm floods your home? After a significant weather event, you may find yourself dealing with conflicting impulses. On one hand, you'll be eager to start the cleanup process right away. On the other hand, you'll probably feel overwhelmed and unsure where to start. While it’s best to have a restoration professional working through the process on your behalf, there are certain steps you can begin while you wait for help to arrive.

Safety First

The first and most important thing to know is how to re-enter a building safely. Never begin damage mitigation until a building has been cleared as safe. 

  • Do not touch electrical equipment if you are wet yourself or standing in water.
  • Don’t walk through floodwaters. Water can be contaminated by oil, gasoline, or raw sewage or possibly even be electrically charged. (See our earlier blog post on water contamination levels.)
  • Turn off electricity to any rooms that are affected by flooding.
  • Don’t operate any electrical equipment while standing in wet or damp locations.
  • Do not turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.
  • Wear protective clothing such as boots, long pants, and gloves when entering your home or dealing with flooded areas. I realize this is going to be uncomfortable in Austin since storm season is generally in the late summer heat, but it’s not worth the risk of injury to wear shorts in a flood clean-up.

Next Steps

Once you get into your building, notify your insurance agent. Your policy guidelines will influence your next steps and your agent should be able to recommend a trusted water restoration team in your area. To make sure that your agent has an accurate assessment of the damage, take photos or video to record the condition of your building and possessions. Don’t move any objects or collections without documenting their condition.

At SERVPRO of North Central Austin, we’re ready to answer your call 24 hours a day, 7 days a week, but there are still some steps you can take the moment you get back home while you’re waiting for our team to arrive.

The faster you act, the more effective the restoration process will be and the better your chances are of saving water damaged possessions.

  • Remove any paintings, art objects, documents and other sensitive materials to a safe, dry place.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Raise wooden furniture out of standing waters and place on blocks if possible.
  • Remove as much excess water as possible by mopping and blotting. 
  • Move large furniture away from walls for better air circulation.
  • Remove and prop up wet upholstery cushions for even drying.

Tips for Carpet Care

If the affected room is carpeted, there are a few things you can do to prevent further damage to your carpet that might not be obvious if you’ve never been through a flood before.

  • Place aluminum foil between furniture legs and wet carpeting.
  • Remove books, newspapers, magazines, or other colored items from wet carpets.
  • Do not leave colored area rugs on wet carpets (or white rugs on wet colored carpets). Color transfer from one can stain the other.

Let Us Help You

Most people only ever have to recover from a flooded home once in their lifetime. When it does happen, it’s good to have a partner who has been through this before. At SERVPRO of North Central Austin, we have years of experience and the backing of the SERVPRO system to draw on and help make your home "Like it never even happened."

If you are dealing with flood damage, call us for help at (512) 579-0189 or request help online today.

Preparing for a Flood

7/22/2020 (Permalink)

Bridge crossing a river next to a white building Prepare now for flooding this fall.

Right now, Austin is in the middle of summer. At this time of year, we’re usually more worried about fires than floods, but that’s exactly when we should prepare our homes and families for autumn rainy seasons.

Assess Your Flood Vulnerability

The most conclusive way to find out if your home or office is vulnerable to flooding is to check a flood map

If you’re having trouble interpreting the flood map or figuring out what your actual risk is, call on the experiences of your neighbors. Ask neighbors who’ve lived on your street for years whether they’ve seen high water nearby. Post a question on a community group asking about the worst storm that anyone in that area has experienced.

Finally, explore your neighborhood and take note of creek beds that could become low water crossings. The next time it rains, take a drive over to them and see how close the water gets to the road.

Make a Plan

Flooding can happen fast in many environments. You need to have an evacuation plan ready and an emergency bag packed before water begins to rise.

You should already be aware of which roads in your community are likely to flood first. Plan a route to higher ground that doesn’t use any potential low water crossings. Talk to friends or family members and arrange for a place to go during a storm if an evacuation is ordered. If you think you might need it, put aside an envelope of literal “rainy day” cash so that you’ll have the funds to use if you need to spend the night at a hotel.

Your evacuation bag should contain everything you’ll need for a couple nights away from home. For example

  • Medication
  • Sanitary items
  • Pet or baby equipment and supplies
  • A change of clothing
  • Emergency blanket
  • Maps of the area (don’t rely on your phone’s map. If power goes down, you’ll need a map even after your phone dies).
  • Paper copies of important documents, such as medical information, deed or lease to your home, and insurance information.

You should also have some supplies set aside in case you're stranded in place. 

  • Food and water for three days
  • A flashlight and extra batteries
  • A battery powered (or crank-powered) radio
  • First Aid supplies

Plan Ahead for Potential Home Repairs

Finally, take time to create a plan for repairing your home after a flood occurs. Talk to your insurance provider about the flood insurance you might need. Talk to others in your community who have been through home repairs and get names of contractors they’d recommend (or recommend you avoid). 

Educate yourself about flood damage. The more informed you are about what to expect, the less scary it will be to deal with the aftermath of a flood.

It’s always intimidating to plan for any natural disaster. It’s important to realize that even though you may never have experienced a flood, you’re not alone in the process.

While most homeowners may never have to deal with a flood, professionals in the restoration, insurance, and local and national governments have years of specialized experience with these disasters. You can benefit from their experience before the rain even begins to fall.

Winter Storm Preparation

1/15/2020 (Permalink)

Frozen tree branch When icy weather hits North Austin, will you be prepared? (Photo by Rafa G. Bonilla)

A Beautiful Austin January

This winter has been beautiful in Austin. Kids are playing in Walnut Creek Park, the Domain is filled with strolling shoppers, and restaurants still have diners choosing the patios. 

It’s a refreshing change of pace considering January is traditionally a rough month for Austin weather. If you’ve forgotten what Austin is like during a winter storm, check out these articles from austin360.com and Texas Hill Country for a quick reminder of how quickly we Texans begin to lose our cool when an ice storm rolls into town.

Ice Storm Preparation

But don’t let the sunshine and clear roads give you a false sense of security. Use this as an opportunity to prepare for when a storm does come into town. There are three important steps to preparing for an event that forces you to go without electricity, water service, or a supermarket:

  1. Get a Kit: Keep enough emergency supplies on hand for you and those in your care until you can get back out on the roads or HEB is restocked: water, non-perishable food, first aid, prescriptions, and a flashlight.
  1. Make a Plan: Discuss, agree on, and document an emergency plan with those in your care. For homes, work together with your families and neighbors to help build community plan. For companies, contact SERVPRO of North Central Austin to develop an Emergency Ready Profile ® to get you back in business after a storm.
  1. Be Informed: Free information is available to assist you at ready.gov and redcross.org. In a situation where roads are dangerous or phone lines are down, it can take longer for emergency services to reach those in need quickly. We all need to know how to take care of a sick or injured person until help arrives.

About SERVPRO of North Central Austin

SERVPRO of North Central Austin has been specializing in the cleanup and restoration of commercial and residential property after storms since 2010. In good weather or bad, we’re Here to Help®.

Summer brings risks of some serious storm. Pt. 1

9/5/2019 (Permalink)

A storm rolling in , big dark clouds. Summer Storms are dangerous too.

While the spring season is known for the potential for severe weather, the threat exists throughout the summer months as well. In fact, the potential for severe weather even increases in some areas. Hurricane season in the Atlantic begins June 1st and runs through November 30th. The Eastern pacific hurricane season begins May 15th also ending on November 30th .

While it may be difficult to prepare for the unpredictable, there are steps you can take now to ensure you are ready when disaster strikes. SERVPRO of North Central Austin can provide tips and tools to help. Here are a few tips to consider when preparing for an approaching storm.

Before the Storm:

  • Build an emergency supply kit and develop a communication plan.
  • Unplug any electronic equipment before the storm arrives.
  • Secure outdoor objects that could blow away or cause damage.
  • If you are outdoors, get inside a building, home or hard top vehicle (not a convertible).
  • Shutter windows and secure outside doors. If shutters are not available, closer window blinds, shades or curtains.

Summer brings risk of some serious storms. Pt. 2

9/5/2019 (Permalink)

Storm Approaching. Dark dangerous clouds Summer Safety is important too!

During the Storm:

  • Use your battery-operated NOAA Weather Radio for updates.
  • Avoid contact with corded phones. Cordless/Cellular phones are safe to use.
  • Avoid contact with electrical equipment or cords.
  • Stay away from windows and doors.
  • Unplug appliances and electrical items, like computers. Power surges from lightening can cause serious damage.
  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.

After the Storm:

  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk from the effects of severe thunderstorms.
  • Stay away from downed power lines and report them immediately.
  • Call 9-1-1 if you need immediate assistance or if anyone is hurt. (Keep in mind they are probably getting multiple calls.)

Why take the risk? Call SERVPRO of North Central Austin. Where the professionals are always working to make it “Like it never even happened.”

Being prepared for a Storm and Flood.

9/5/2019 (Permalink)

Hard rains tearing shingles off of a roof Storms, Flood or any kind of damage. Call the professionals at SERVPRO of North Central Austin.

Sometimes a storm can bring some serious water damage, even a flood. Are you prepared for a flood? Most people aren’t, so here are a few tips to be storm and flood ready!

  • Water (A 3+ day supply; one gallon per person per day.)
  • Food (3+ day supply of non-perishable, easy-to-prepare food.)
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid Kit
  • Medications (7 – day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents
  • Cell phone with chargers
  • Family and emergency contact info
  • Extra Cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of any damage

What about Lightning?

8/1/2019 (Permalink)

Stay prepared for any disaster!

During a storm, a lot of things have the potential to cause some pretty serious damage.

Besides wind driven rain, a few other things can play a role.

Today, let’s talk lightning!

Some people think lightning never strikes the same place twice. However, lightning often strikes the same place twice, especially if it’s a tall, pointed object. Reportedly, the Empire State Building is struck nearly 25 times a year!

It is also believed that lightning only poses a threat when it is cloudy or raining. The truth is lightning often strikes more than three miles outside of a storm and has been known to travel as far as ten to fifteen miles before it even strikes the ground.

Many people are confused by the term “heat lightning” and think it only occurs as a result of a very hot summer day. The term “heat lightning” is used to describe lightning from a thunderstorm too far away to be heard.

Lightning can be scary and has the ability to do more than just make a loud noise. Keep SERVPRO of North Central Austin in mind the next time a storm comes your way!

Be prepared for the unexpected.

5/27/2019 (Permalink)

Call the CLEANUP TEAM that’s faster to any size disaster.

While the spring season is know for the potential for severe weather, the threat exists throughout the summer months as well. In fact, the potential for severe weather even increases in some areas. Hurricane season in the Atlantic begins June 1st and runs through November 30th. The Eastern Pacific hurricane season begins May 15th also ending November 30th.

While it may be difficult to prepare for the unpredictable, there are steps you can take now to ensure you are ready when disaster strikes. Your local SERVPRO Franchise Professionals can provide tips and tools to help. Here are a few tips to consider when preparing for an approaching storm.

Before the Storm

  • Build an emergency supply kit and develop a communication plan.
  • Unplug any electronic equipment before the storm arrives.
  • Secure outdoor objects that could blow away or cause damage.
  • If you are outdoors, get inside a building, home or hard top vehicle (not a convertible)
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.

During the Storm

  • Use your battery-operated NOAA Weather Radio for updates.
  • Avoid contact with corded phones. Cordless/cellular phones are safe to use.
  • Avoid contact with electrical equipment or cords.
  • Stay away from windows and doors.
  • Unplug appliances and electrical items, like computers. Power surges from lightning can cause serious damage.
  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.

After the Storm

  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk from the effects of severe thunderstorms.
  • Stay away from downed power lines and report them immediately.

Stay in Business after a storm!

2/6/2019 (Permalink)

You can't predict a disaster, but you can be prepared for one.

As a business owner or manager, you are a leader in your community, and have the opportunity to set an example for your employees, customers, and community to follow.

This year, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared.

Disasters not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster.

Ready Business asks companies to take three simple steps: - Plan to stay in business - Encourage your employees to become ready - Protect your investment

Ready Business, an extension of the Ready Campagin, helps business owners and managers of small and medium-sized businesses to prepare their employeees, operations, and assets in the event of an emergency. At ready.gov/business, companies can find vital information on how to get started preparing their organization and addressing their unique needs during an emergency.

Storms or Floods on the way to Austin? SERVPRO is ready!

8/13/2018 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Austin

SERVPRO of North Central Austin specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Austin, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 512-579-0189

Let us be the "Light" after the storm.

8/1/2018 (Permalink)

Uprooted tree

KXAN's Chris Sadeghi published an article back in May of 2015 about one of our clients who was a victim of the Memorial Day Floods. See the original post here, or read below.

"WIMBERLEY, Texas (KXAN) — A Hawaiian vacation was just hours away for Joan Jenkins when she received a phone call that her Wimberley home was flooded. So she turned away from paradise and returned to a very harsh reality.

“When we rounded the corner, I just burst into tears because our house has never flooded and we have owned it for 40 years,” she said Friday as she sorted through her water-soaked belongings. Though her home was damaged and many possessions destroyed, it was what sat in the backyard which may have painted the most clear picture of what the community lost.

“It was a tree we called ‘Strong,’” she said. “We figured it was 400-500 years old and it is gone. It makes you think that nothing is permanent.”

That inevitability is one Texans have faced many times in the aftermath of May flooding which has ended lives, taken homes, and devastated neighborhoods.

Nothing is permanent. Not even sadness.

“You cry some more and then you get back to work,” said Jenkins.

As the sunshine shone bright on Friday, Jenkins, her friend Marilyn, and her daughter Jessica managed to find the bright side in a lot of things. While looking over what was lost, Jenkins found something.

“I found a love letter from my old boyfriend,” she said with a laugh as she stared at the piece of paper with the words “I love you” written repeatedly to take up the entire page. “I might call him and tell him he made my day!”

The three women even found it in them to crack a few jokes about how the upcoming Christmas might be the best in years.

“People tell me they never know what to get me because I have everything. Well, problem solved,” said Jenkins.

But the biggest silver-lining, according to Jenkins, has been the goodwill pouring into Hays County and Texas from volunteers and donations all over.

“It has been inspiring.”

It could be years before the area fully recovers from the damage, but for Jenkins it starts with a simple purchase. Herself, Jessica, and Marilyn wear all wearing the same burnt orange Texas Longhorns t-shirts on Friday.

“We are wearing identical shirts. Our $4 Academy t-shirts as we clean up,” she said. “As a team.”"

Stories like this give us hope that we can continue to help those who need it piece their lives back together after storm damage. If you have experienced water damage due to the recent rains, please call us 24/7 at 512-579-0189. We're here to help.

Take steps to prepare for Emergencies.

8/1/2018 (Permalink)

Emergencies are unplanned, but not unexpected; here are some tips to be prepared when caught off guard

In recent years, many forms of disasters have affected the United States. Flooding, tornadoes, hurricanes, wildfires, and blizzards are natural disasters that can threaten your home, business, and community.

If you've seen the news, you know that emergencies can happen unexpectedly in communities just like yours, to people like you. We've seen tornado outbreaks, river floods, flash floods, historic earthquakes, tsunamis, and even water main breaks and power outages in U.S. cities affecting millions of people for days at a time.

Here are three steps to help you prepare and plan in the event that you must go for three days without electricity, water service, access to a supermarket, or local services:

  1. Get a Kit: Keep enough emergency supplies on hand for you and those in your care - water, non-perishable food, first aid, prescriptions, flashlight, battery-powered radio - for a checklist of supplies, visit www.ready.gov
  2. Make a Plan: Discuss, agree on, and document an emergency plan with those in your care. For sample plans, see www.ready.gov- Work together with neighbors, colleagues, and others to help build community resilience.
  3. Be Informed: Free information is available to assist you from federal, state, local, tribal, and territorial resources. You can find preparedness information by:

- Accessing www.ready.gov to learn what to do before, during, and after an emergency.

- Contacting your local emergency management agency to get essential information on specific hazards to your area, local plans for shelter and evacuation, ways to get information before and during an emergency, and how to sign up for emergency alerts if they are available.

- Contacting your local firehouse and asking for a tour and information about preparedness.

Police, fire, and rescue may not always be able to reach you quickly, such as if trees and power lines are down, or if they're overwhelmed by demand from an emergency. The most important step you can take in helping your local responders is being able to take care of yourself and those in your care; the more people who are prepared, the quicker the community will recover.

As FEMA Administrator Craig Fugate reminded us, "Individuals and families are the most important members of the nation's emergency management team. Being prepared can save precious time if there is a need to respond to an emergency." For more information on NPM, and for help getting prepared, visit www.ready.gov, or call 1-800-BE-READY, 1-888-SE-LISTO, and TTY 1-800-462-7585 for free information.

Next month (September) is National Preparedness Month, and SERVPRO of North Central Austin wants you to be aware of the steps to take to help prepare for a natural disaster. For more information on disaster preparedness, visit www.ready.gov, or call SERVPRO of North Central Austin; our professionals can help your business prepare for the unexpected by offering an Emergency Ready Profile (ERP). The profile is designed to be a quick and easy snapshot of your business, providing critical facility information needed for detailed emergency preparation. For a customized Emergency READY Plan, contact us at SERVPRO of North Central Austin today, at 512-579-0189.

Emergencies are unplanned, but not unexpected; here are some tips to be prepared when caught off guard

Learn about ERP

7/16/2018 (Permalink)

Establishing an Emergency READY Profile (ERP) to make sure you're ready for whatever happens.

No matter where you live, it is important to be informed and prepared for any natural disaster that may occur. Natural disasters often strike without warning, leaving behind a trail of destruction and devastation. Though Mother Nature's disasters are often unpredictable, there are steps you can take to ensure you are prepared.

Contact SERVPRO of North Central Austin to establish an Emergency READY Profile (ERP) for your property. SERVPRO's ERP serves as a quick reference document, detailing important building and contact information for your property in the event of an emergency. The ERP is an ideal supplement to any existing preparedness plan, or may be used as a standalone document. Knowing what to do and who to call in advance is the key to timely mitigation, and can minimize the effects of any weather-related disaster, water, or fire damage to your business.

When disaster strikes, make sure you have experienced professionals on the line. No matter how big or small, SERVPRO of North Central Austin will be ready to help make your property damage "Like it never even happened."

Be Hurricane Ready!

7/16/2018 (Permalink)

Hurricane readiness information

For the Atlantic, hurricane season begins June 1st and runs through November 30th. The Eastern Pacific hurricane season begins in mid-May, and also ends November 30th. Hurricanes can be life-threatening, as well as cause serious property-threatening hazards such as flooding, storm surge, high winds, and tornadoes. Preparation is the best protection against the dangers of a hurricane. Plan an escape route, take inventory of your property, and take steps to protect your home or business.

As a leader in storm and water damage restoration, SERVPRO of North Central Austin has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

In addition to our own resources, we can access equipment and personnel from over 1,650 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events.

For more tips and preparation details, visit the Ready campaign website at www.ready.gov/hurricanes.

SERVPRO is "Ready for whatever happens."

6/4/2018 (Permalink)

The SERVPRO Disaster Recovery Team is always on standby to help SERVPRO of North Central Austin handle even the largest of jobs.

When a storm or disaster strikes your home or business, SERVPRO's Disaster Recovery Team is poised and "Ready for whatever happens." With a network of more than 1,700 franchises nationwide, the SERVPRO system strives to be faster to any size disaster. Strategically located throughout the United States, SERVPRO's Disaster Recovery Team is expertly trained and readily equipped to handle the largest storms and highest flood waters. Providing experience, manpower, equipment, and other resources, the Disaster Recovery Team is always on call and available to assist SERVPRO of North Central Austin. SERVPRO's Disaster Recovery Team has responded to hundreds of disaster events. In the aftermath of a disaster, there is only one objective: to help you make it "Like it never even happened."