Recent Fire Damage Posts

Apartment Grilling—Know the Rules, Follow Them

11/25/2019 (Permalink)

Apartment building with flames coming from balcony Apartment grilling—know the rules.

Safe Grilling Practices

According to the National Fire Protection Association, more than one-quarter of grill structure fires started on an exterior balcony or open porch. 

According to an Austin Fire Department captain, if you want to grill here are the rules:

  1. The apartment management must allow tenants to have their own grills in the first place
  2. If the apartment management is allows you to have a grill, it must be used and stored at least five feet away, horizontally, from the nearest part of the apartment building at all times. Essentially this means that balconies are a no go and the apartment needs to be on the ground floor. See city ordinance that covers the Fire Code, section 308.1.4.

  3. If you're grilling below any portion of your building (for instance, if there's a balcony above your grill), the grill must be used (and stored!) at least 15 feet away from the nearest point of this overhanging portion at all times.
     
  4. Someone must be near the grill at all times when it's in use.

  5. If it’s a propane grill, the propane tank can never be inside the apartment—not even for storage.

  6. The grill also can’t ever be inside the apartment unless it is taken apart and in boxes. Unfortunately, this means it can’t be easily reassembled for use.

In Texas, most apartment balconies are tinder for a fire. We have seen fires from grills and even cigarettes. 

The short advice is don’t grill your apartment balcony; however, there are solutions. Several apartment complexes provide grills around the swimming pool or park areas. Thanks to George Foreman and others you can use Contact Grills (not completely the same, but certainly safer).

If a cooking fire does go awry, give us a call. We are experts in deodorization and fire restoration. Also, SERVPRO of North Central Austin is a full-service restoration company. We provide 24/7 emergency mitigation services and complete reconstruction services, making it “Like it never even happened.” 

When an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Central Austin

SERVPRO of North Central Austin specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. No matter what size disaster, from single story home and a complete high-rise, rest assured our staff is equipped with the knowledge and resources to restore your property.

Deep Fried Turkey, Traditional as Football on Thanksgiving

11/25/2019 (Permalink)

Video still of a turkey fryer on fire Thanksgiving is the peak day for cooking fires.

A Dangerously Delicious Meal

It's is one of the pleasures of get-togethers during the holidays—cooking with your family—but cooking fires are more apt to happen when at just these times.  

One American tradition is fried turkey, but just because it's a common practice doesn't mean you can take its risk for granted. Because oil is involved, frying turkey requires care and caution.

Look at this compilation of frying fails.

In terms of safety, the National Fire Protection Association gives the best advice: Don’t do it. The deep-frying process is “not suitable for safe use by even a well-informed and careful consumer.”

However, deep-fried turkey is as much a part of the fabric of America’s day of thanks as canned cranberries and football, so here are some tips from FEMA.GOV:

  1. Turkey fryers can easily tip over, spilling hot oil across a large area. Use your turkey fryer only outdoors on a sturdy, level surface, well away from things that can burn. Make sure to have a “3-foot kid- and pet-free zone” around your turkey fryer to protect against burn injuries.

  2. An overfilled cooking pot will cause oil to spill over when the turkey is placed inside. Determine the correct amount of oil needed by first placing the turkey in the pot with water.

  3. A partially frozen turkey will cause hot oil to splatter. Make sure your turkey is completely thawed before you fry it.

  4. Turkey fryers can easily overheat and start a fire. Check the temperature often with a cooking thermometer so the oil won’t overheat.

  5. The pot, lid, and handles of a turkey fryer can get dangerously hot and cause burn injuries. Use long cooking gloves that protect hands and arms when you handle these items.

If a cooking fire does go awry this holiday season, give us a call. We are experts in deodorization and fire restoration. Also, SERVPRO of North Central Austin is a full-service restoration company. 

We provide 24/7 emergency mitigation services and complete reconstruction services, making it “Like it never even happened.” So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Central Austin

SERVPRO of North Central Austin specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. No matter what size disaster, from single story home and a complete high-rise, rest assured our staff is equipped with the knowledge and resources to restore your property.

The Do’s and Don’ts with Fire and Smoke Damage.

9/5/2019 (Permalink)

multiple high rise buildings with black smoke rising from top SERVPRO of North Central Austin specializes in Fire restoration.

Fire damage can be scary , until help arrives here are some tips to help minimize damage.

Do’s:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Wash both sides of leaves on the house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don’ts

  • Attempt to wash any walls or painted surfaces without first contacting SERVPRO of North Central Austin.
  • Attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO.
  • Attempt to clean any electrical appliances (TV sets, Radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Send garments to the dry cleaner. Improper cleaning may set in smoke odor.

Celebrate safety

5/31/2019 (Permalink)

Have fun but be safe!

The fourth of July is a time to celebrate with friends and family. In order to celebrate safely, consider the following tips provided by the U.S. Fire Administration:

The best way to enjoy fireworks is to view public fireworks displays put on by professionals.

If you plan to use fireworks, ensure they are legal in your area. Only buy legal consumer fireworks from a licensed store, stand or tent. They typically have brightly colored labels with the manufacturer’s name, directions and warnings. Always read the directions and warning labels on fireworks. If a device is not marked with the contents, directions and a warning label, do not light it.

Always have an adult supervise children around fireworks activities at all times, especially with sparklers.

Back up to a safe distance immediately after lighting fireworks. If a firework does not go off, do not stand over it to investigate. Keep a bucket of water or a garden hose handy in case of fire, and to douse used fireworks before discarding in the trash.

Stay safe in the summer months.

5/29/2019 (Permalink)

Stay safe

Every new summer, families and friends across the country enjoy the summer months with barbecues, camping trips, or by cooling off in a pool or lake. In order to enjoy these occasions, it is important to keep safety on top of the mind to help ensure you have fun in the sun while maintaining safety procedures.  

According to the United States Fire Administration, nearly 8,600 Americans are injured by fireworks and almost 5,000 are injured by grill fires, annually. A grill should always be supervised when in use. Keep children and pets a safe distance from the grilling area to prevent accidental burns or tipping of the grill.

If you enjoy lounging by the pool or going for a boat ride to cool off from the summer sun, make sure you exercise caution, especially when children are present. Only swim in approved areas and supervise children at all times when near the water.

The Importance of Cleaning Dryer Vents

5/1/2019 (Permalink)

We do Duct Cleanings too!

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death.

To reduce the risk of these fires happening in your or your insured’s home or business, SERVPRO® can help clean dryer vents and ducts that may have lint buildup.

Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load and making sure the outdoor vent flap will open and is not restricted by snow, a bird’s nest or other potential obstacles.

For more information on cleaning dryer vents contact SERVPRO® of North Central Austin Franchise Professionals. We are always here to help!

Fire Damage? Here's some things to avoid doing before we arrive!

10/12/2018 (Permalink)

When faced with fire and smoke damage, we're Here to Help®.

If you experience fire or smoke damage in your home, here are some things that you should NOT do while waiting for your remediation team to arrive.

Don't:

  • Attempt to wash any walls or painted surfaces without first contacting SERVPRO of North Central Austin.
  • Attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of North Central Austin.
  • Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat, or water (they may be contaminated).
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create a secondary damage.
  • Send garments to dry cleaner. Improper cleaning may set in smoke odor.

Fire Damage? Here's some things to do until we arrive!

10/12/2018 (Permalink)

When faced with fire and smoke damage, we're Here to Help®.

If you experience fire or smoke damage in your home, here are some things that you can do until your remediation team arrives.

Do:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim, and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.
  • Wash both sides of leaves on house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Have a Fire Escape Plan!

8/9/2018 (Permalink)

Make an emergency evacuation plan for your home.

Every second counts during a fire. Fire experts agree, people have as little as two minutes to escape a burning home before it’s too late to get out.*

In a matter of moments, a small flame can become a major fire, making it critical to be prepared with an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan. Once a plan is developed, it is critical that everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the escape plan. The following are a few steps to help you develop an emergency escape plan:

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily.

Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.

Choose an outside meeting place a safe distance from your home where everyone can meet after they’ve escaped. Make sure to mark the meeting location on your escape plan. Teach children how to escape on their own in case you cannot help them. Plan for everyone in your home with special considerations for elderly or disabled individuals. Practice your fire escape plan at night and during the daytime. SERVPRO of North Central Austin wants you to stay safe and prepare now to ensure you are ready for any disaster. *Tips provided by American Red Cross and National Fire Protection Association

Smoke and Soot

8/7/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of North Central Austin will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – 512-579-0189

Commercial Fire Damage? We can help!

8/1/2018 (Permalink)

24 Hours a Day, 7 Days a Week, we are SERVPRO ready to help.

A home or business fire can be a very stressful event for the property owner. Damage to personal belongings and the contents of the building is just one concern. Timely mitigation is the key to controlling damage, while reducing downtime and recovery costs. SERVPRO of North Central Austin understands how disruptive fires can be for business owners, their tenants, and even their customers. That is why SERVPRO offers 24-hour emergency response. SERVPRO's Service Response guidelines can help prevent fire damage from creating long-term problems. Under normal circumstances, a SERVPRO Professional will be on-site of a fire damage within four hours to begin emergency mitigation services.

The rapid response and the training of our professionals will help limit damage and get your facility back in operation quickly and help make it, "Like it never even happened."

Smoke Alarms; Safety Tips.

7/20/2018 (Permalink)

Smoke alarms help keep residences and businesses safe in the case of a fire.

Smoke alarms play a vital role in saving lives and, when properly installed, can reduce the risk of fire injury in half.*

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees, or clients to escape quickly and safely in an emergency situation.

Review the following tips regarding smoke detector installation and maintenance. For more on emergency preparedness, contact SERVPRO of North Central Austin.

- Install smoke alarms on every level of the home, including the basement.

- Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance.

- Test smoke alarms at least once a month using the test button.

- Replace batteries in all smoke alarms at least once a year. If an alarm "chirps," the battery is low and should be replaced right away.

- Replace all smoke alarms when they are 10 years old.

JUST THE FACTS: Smoke Alarms

- Three out of five fire deaths occur in homes with no smoke alarms or when the alarms are not working.

- Smoke alarm failures usually result from missing, disconnected, or dead batteries.

- More than one-third (37 percent) of home fire deaths result from fires in which no smoke alarms are present.

- The risk of dying in a home fire is cut in half in homes with working smoke alarms.

*Statistics and tips provided by National Fire Prevention Association

Is your property in need of board-up services? SERVPRO can Help!

6/8/2018 (Permalink)

We can help you pack up and board up your property to help make the clean up even easier.

Whether it is after a fire, storm, or other structural disaster, boarding up damaged commercial or residential property is a burden that no one should ever have to go through - especially if it is your property that has been damaged. Boarding up damaged property incorrectly could, in fact, cause secondary damages such as moisture or animal intrusion, making an already bad situation even worse. The actual process of boarding up after an unexpected damage can also be as dangerous as the damage itself. SERVPRO of North Central Austin can handle boarding up your damaged commercial or residential property, as well as mitigate and remediate the original damage caused, providing you with a peace of mind while helping make your loss "Like it never even happened."

Summer Safety Tips

6/4/2018 (Permalink)

Summer fun with less risks!

Summer is a time to enjoy the great outdoors, but it is also important to keep safety in mind. Consider the following tips, provided by the National Fire Protection Association to keep you and your family safe all summer long.

  • When using a charcoal grill, only use starter fluids designed for barbecue grills; do not add fluid after coals have been lit.
  • When using a gas grill, ensure the hose connection is tight; check hoses for leaks. Applying soapy water to the hoses will easily and safely reveal any leaks.
  • Always build a campfire downwind from the tent area. Clear vegetation and dig a pit before building your fire. Extinguish the fire before going to sleep or leaving the campsite.
  • Store liquid fire starter (not gasoline) away from your tent and campfire, and only use dry kindling to freshen a campfire.

SERVPRO of North Central Austin wishes you a safe and happy summer!

Five Dangers of Deep-Frying a Turkey

11/20/2017 (Permalink)

Deep-frying a turkey? Here are some things to keep in mind.

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent cooking fires. Especially dangerous is deep-frying your turkey. Here are five things to be aware of when considering using a deep-fryer:

  • Turkey fryers can easily tip over, spilling hot cooking oil over a large area.
  • An overfilled cooking pot will cause cooking oil to spill when the turkey is put in, and a partially frozen turkey will cause cooking oil to splatter when put in the pot.
  • Even a small amount of cooking oil spilling on a hot burner can cause a large fire.
  • Without thermostat controls, deep fryers can overheat oil to the point of starting a fire.
  • The sides of the cooking pot, lid, and pot handles can get dangerously hot.

Carbon Monoxide: A Silent Killer

11/7/2017 (Permalink)

Change the batteries in your smoke detectors at least once a year!

You can't see or smell carbon monoxide, but, at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas created when fuels (like gasoline, wood, coal, natural gas, and propane) burn incompletely.

According to the Center of Disease Control and Prevention (CDC) each year, more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups— including unborn babies, infants, and people with chronic heart disease, anemia, or respiratory problems— being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages.

Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips, provided by the United States Fire Administration:

  • Have fuel burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year.
  • Open the damper for proper ventilation before using a fireplace. Never use your oven or stovetop to heat your home.
  • Make sure all fuel-burning vented equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
  • If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even if garage doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice, or other materials.
  • Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
  • Only use barbecue grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home.

What to DO Until Help Arrives: Fire & Smoke Damage

10/24/2017 (Permalink)

When faced with fire and smoke damage, we're Here to Help®.

If you experience fire or smoke damage in your home, here are some things that you can do until your remediation team arrives.

Do:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim, and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.
  • Wash both sides of leaves on house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

What NOT TO DO Until Help Arrives: Fire & Smoke Damage

10/24/2017 (Permalink)

When faced with fire and smoke damage, we're Here to Help®.

If you experience fire or smoke damage in your home, here are some things that you should NOT do while waiting for your remediation team to arrive.

Don't:

  • Attempt to wash any walls or painted surfaces without first contacting SERVPRO of North Central Austin.
  • Attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of North Central Austin.
  • Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat, or water (they may be contaminated).
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create a secondary damage.
  • Send garments to dry cleaner. Improper cleaning may set in smoke odor.

Holiday Fire Safety

1/2/2017 (Permalink)

Pretty lights, candles, and decorations are festive, not frightening, when used properly!

Pretty lights, candles and decorations are just a few of the items bringing charm and cheer to the holiday season— however, if they are not used carefully, your holidays may go from festive to frightening. The American Red Cross provides the following safety tips to help greatly reduce the fire risk in your home or business this holiday season:

* Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents, and candles.

* Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords, and always follow the manufacturer’s instructions.

* Always unplug tree and holiday lights before leaving home or going to bed.

* Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed.

* Use only sturdy tree stands designed not to tip over. Keep curious pets and children away from Christmas trees.

* Keep anything that can catch on fire—pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from your stove top.

* Designate one person to walk around your property to ensure all candles and smoking materials are properly extinguished after guests leave. SERVPRO of North Central Austin wishes you a safe and happy holiday season!

Holiday Fire Facts

1/2/2017 (Permalink)

Holiday Safety Facts to Consider

Holiday Fire Facts


Here is some information to keep in mind as the holidays approach, so that you will be more aware of ways to keep your home and loved ones safe.


* One of every three holiday home fires involving Christmas trees is caused by electrical problems.


* Although Christmas tree fires are not common, when they do occur, they are more likely to be quite serious. On average, one of every 31 reported home Christmas tree fires results in a death, compared to an average of one death per 144 total reported home fires.


* A heat source too close to the tree is the cause of one in every four of Christmas tree fires.


* Two out of five home decoration fires are actually started by candles.


* One-third of all candle fires at home start in the bedroom.


 


(Facts provided by the U.S. Fire Administration)

Summer Grill Safety

6/27/2016 (Permalink)

Summer Safety Tips to Keep the Fire in the Grill

Summer is synonymous with barbecues, parades, and firework displays; but, along with all the festivities are plenty of visits to emergency rooms, especially during July. Each year, an average of 230 people are injured badly enough to require medical treatment after firework-related incidents, according to the U.S. Consumer Product Safety Commission. In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage.

There is nothing like firing up the grill during the summer months? Did you know, July is the peak month for grill fires? A backyard barbecue can become dangerous if safety precautions aren't considered. Your local SERVPRO Professionals want you to have an enjoyable and safe summer. Consider the following tips to ensure your summer celebrations are disaster-free!

  • Propane and charcoal BBQ grills should only be used outdoors
  • The grill should be placed away from the home, deck railings, and out from under eaves and overhanging branches.
  • Keep children and pets away from grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • When using a charcoal grill, let the coals completely cool before disposing in a metal container.
  • Anyone using fireworks or standing nearby should wear protective eyewear.
  • Do not try to re-light or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire.
  • Children should never pick up leftover fireworks as they may still be active.
  • The safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

Tips and information provided by the National Fire Protection Association.

Happy New Year!

2/5/2016 (Permalink)

We are a team committed to helping people physically, emotionally, and spiritually in their time of need.

Imagine waking up New Year's Day, after a night of celebration, to see that your fireplace has caught your home on fire. We worked New Year's Day to carefully pack up and salvage this family's belongings.

While their home was being rebuilt, baseball season began. We were able to pull out their son's baseball gear from our warehouse so he could start. That's why we have a detailed inventory and photography system. We care, and it is sometimes the little things that show it the most. 

Real customer Trisha says it best, "SERVPRO employees are all courteous, sincere, concerned, and professional. I can't recall ever being treated with this much care. I have told everyone how great SERVPRO is."

While we only wish people the best, if you do need us, give us a call. We would love the opportunity to help. Here are some tips of what to do until we arrive to help: 

SERVPROnorthcentralaustin.com/fire-damage-tips