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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Deep Fried Turkey, Traditional as Football on Thanksgiving

11/25/2019 (Permalink)

Video still of a turkey fryer on fire Thanksgiving is the peak day for cooking fires.

A Dangerously Delicious Meal

It's is one of the pleasures of get-togethers during the holidays—cooking with your family—but cooking fires are more apt to happen when at just these times.  

One American tradition is fried turkey, but just because it's a common practice doesn't mean you can take its risk for granted. Because oil is involved, frying turkey requires care and caution.

Look at this compilation of frying fails.

In terms of safety, the National Fire Protection Association gives the best advice: Don’t do it. The deep-frying process is “not suitable for safe use by even a well-informed and careful consumer.”

However, deep-fried turkey is as much a part of the fabric of America’s day of thanks as canned cranberries and football, so here are some tips from FEMA.GOV:

  1. Turkey fryers can easily tip over, spilling hot oil across a large area. Use your turkey fryer only outdoors on a sturdy, level surface, well away from things that can burn. Make sure to have a “3-foot kid- and pet-free zone” around your turkey fryer to protect against burn injuries.

  2. An overfilled cooking pot will cause oil to spill over when the turkey is placed inside. Determine the correct amount of oil needed by first placing the turkey in the pot with water.

  3. A partially frozen turkey will cause hot oil to splatter. Make sure your turkey is completely thawed before you fry it.

  4. Turkey fryers can easily overheat and start a fire. Check the temperature often with a cooking thermometer so the oil won’t overheat.

  5. The pot, lid, and handles of a turkey fryer can get dangerously hot and cause burn injuries. Use long cooking gloves that protect hands and arms when you handle these items.

If a cooking fire does go awry this holiday season, give us a call. We are experts in deodorization and fire restoration. Also, SERVPRO of North Central Austin is a full-service restoration company. 

We provide 24/7 emergency mitigation services and complete reconstruction services, making it “Like it never even happened.” So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Central Austin

SERVPRO of North Central Austin specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. No matter what size disaster, from single story home and a complete high-rise, rest assured our staff is equipped with the knowledge and resources to restore your property.

Restoring an Austin High-Rise Commercial Property After A Water Damage Event

11/22/2019 (Permalink)

Austin City Skyline Commercial Water Damage Events Present Unique Challenges

Imagine having an Austin high-rise experience a water damage event during a uniquely Austin perfect storm. For Austinites, music festivals are sell-out events, leaving hotels and Airbnbs are 100% booked. Being a national political center as well, we often have visits from presidents, vice-presidents, and candidates.

The building and selling of Austin condos in these high-rises is competitive and getting to market quickly is key. When a high-rise experiences water damage, business resumption is paramount.

In other words, get rooms back in service, get condos back to closing, and make money.

SERVPRO of North Central Austin is a full-service restoration company.  We provide emergency 24/7 mitigation services and complete reconstruction services. We make it “Like it never even happened.” 

So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Central Austin

SERVPRO of North Central Austin specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. No matter what size disaster, from single story and a complete high-rise, rest assured our staff is equipped with the knowledge and resources to restore your property.



Austin Movie Theater Has Flooding Ahead of Frozen 2 Release

11/22/2019 (Permalink)

Actors in a stage performance of Frozen Production of Frozen at Sam Bass Theater in Round Rock, TX

You are managing a large movie theater complex and every little girl is excited about Frozen 2. Then the unexpected happens—the supply line in the women’s bathroom breaks, flooding bathrooms, hallways, and theaters. 

Theater Culture in Austin

This theater wasn't just preparing for the release of a blockbuster family movie. As is the Austin cultural experience, this theater had also one screen dedicated to streaming an opera event.

Austin has 19 movie theaters per 100,000 people.  That is the highest in the nation and the highest in the world.

It's fun to be a movie fan in Austin, but for theater managers, it is vital that emergency damage can be fixed without an interruption of that fun.

SERVPRO of North Central Austin was able to address the water damage quickly, working through the night. Our team took into consideration the safety of patrons by taping down cords and securing affected areas. Additionally, we worked around the theater's schedules to minimize business interruption.  

About SERVPRO of North Central Austin

SERVPRO of North Central Austin is a full-service restoration company.  We provide emergency 24/7 mitigation services and complete reconstruction services. We make it “Like it never even happened.”  So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of North Central Austin specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. No matter what size disaster, from single story and a complete high-rise, rest assured our staff is equipped with the knowledge and resources to restore your property.



Allow us to stress your small stuff.

9/5/2019 (Permalink)

green SERVPRO van in parking lot with water standing Give SERVPRO of North Austin a call, and leave the water restoration to us!

Damaged structures can lead to severe and complicated problems, especially if they are not treated promptly and professionally.

When your business or your home is ankle-deep in water, you don’t want to hear about problems. You want solutions.

Allow SERVPRO of North Central Austin professionals to be your solution. With over 40 years of leadership in the cleaning and restoration business, SERVPRO can help get homes and businesses back in working order, helping to make it “Like it never even happened.”

Due to the potential risk associated with water-related damage, moisture and water should be handled by properly trained, equipped and experienced professionals to ensure complete and necessary drying. Proper and professional cleanup and restoration can help prevent future harm, extensive structural damage and possible contamination. So the next time a water disaster strikes, whether it be your home or business, leave it to SERVPRO of North Central Austin to handle it promptly and professionally. We have all the experience and equipment to make it “Like it never even happened.”

The Do’s and Don’ts with Fire and Smoke Damage.

9/5/2019 (Permalink)

multiple high rise buildings with black smoke rising from top SERVPRO of North Central Austin specializes in Fire restoration.

Fire damage can be scary , until help arrives here are some tips to help minimize damage.

Do’s:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Wash both sides of leaves on the house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don’ts

  • Attempt to wash any walls or painted surfaces without first contacting SERVPRO of North Central Austin.
  • Attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO.
  • Attempt to clean any electrical appliances (TV sets, Radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Send garments to the dry cleaner. Improper cleaning may set in smoke odor.

Summer brings risks of some serious storm. Pt. 1

9/5/2019 (Permalink)

A storm rolling in , big dark clouds. Summer Storms are dangerous too.

While the spring season is known for the potential for severe weather, the threat exists throughout the summer months as well. In fact, the potential for severe weather even increases in some areas. Hurricane season in the Atlantic begins June 1st and runs through November 30th. The Eastern pacific hurricane season begins May 15th also ending on November 30th .

While it may be difficult to prepare for the unpredictable, there are steps you can take now to ensure you are ready when disaster strikes. SERVPRO of North Central Austin can provide tips and tools to help. Here are a few tips to consider when preparing for an approaching storm.

Before the Storm:

  • Build an emergency supply kit and develop a communication plan.
  • Unplug any electronic equipment before the storm arrives.
  • Secure outdoor objects that could blow away or cause damage.
  • If you are outdoors, get inside a building, home or hard top vehicle (not a convertible).
  • Shutter windows and secure outside doors. If shutters are not available, closer window blinds, shades or curtains.

Summer brings risk of some serious storms. Pt. 2

9/5/2019 (Permalink)

Storm Approaching. Dark dangerous clouds Summer Safety is important too!

During the Storm:

  • Use your battery-operated NOAA Weather Radio for updates.
  • Avoid contact with corded phones. Cordless/Cellular phones are safe to use.
  • Avoid contact with electrical equipment or cords.
  • Stay away from windows and doors.
  • Unplug appliances and electrical items, like computers. Power surges from lightening can cause serious damage.
  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.

After the Storm:

  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk from the effects of severe thunderstorms.
  • Stay away from downed power lines and report them immediately.
  • Call 9-1-1 if you need immediate assistance or if anyone is hurt. (Keep in mind they are probably getting multiple calls.)

Why take the risk? Call SERVPRO of North Central Austin. Where the professionals are always working to make it “Like it never even happened.”

Being prepared for a Storm and Flood.

9/5/2019 (Permalink)

Hard rains tearing shingles off of a roof Storms, Flood or any kind of damage. Call the professionals at SERVPRO of North Central Austin.

Sometimes a storm can bring some serious water damage, even a flood. Are you prepared for a flood? Most people aren’t, so here are a few tips to be storm and flood ready!

  • Water (A 3+ day supply; one gallon per person per day.)
  • Food (3+ day supply of non-perishable, easy-to-prepare food.)
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid Kit
  • Medications (7 – day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents
  • Cell phone with chargers
  • Family and emergency contact info
  • Extra Cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of any damage

Are you prepared?

8/1/2019 (Permalink)

SERVPRO of North Central Austin is always here to help!

The National Weather Service (NOAA) has listed the most common flood hazards in the United States.

Check them out below and make sure your home is always safe!

- Flash Flooding

- River Flooding

- Burn Scars/ Debris Flows (Caused by Wildfires)

- Ice or Debris Jams

- Melting Snow

- Dry Wash ( Heavy Rainfall in Dry areas)

- Dam Breaks and or Levee Failures

- Storm Surge

- Coastal Inundation from Tropical and Non- Tropical Systems

Are you prepared?

Did you know that 20% of all claims paid by the NFIP (National Flood Insurance Program) were for policies in Low-Risk communities?

SERVPRO of North Central Austin can help you stay prepared with an ERP or Emergency Ready Program. Call us today to get more information! We do more than just Water damage. We can help you with any size disaster. Give us a call at 512-579-0189! We’re SERVPRO , and were always here to help!

What about Lightning?

8/1/2019 (Permalink)

Stay prepared for any disaster!

During a storm, a lot of things have the potential to cause some pretty serious damage.

Besides wind driven rain, a few other things can play a role.

Today, let’s talk lightning!

Some people think lightning never strikes the same place twice. However, lightning often strikes the same place twice, especially if it’s a tall, pointed object. Reportedly, the Empire State Building is struck nearly 25 times a year!

It is also believed that lightning only poses a threat when it is cloudy or raining. The truth is lightning often strikes more than three miles outside of a storm and has been known to travel as far as ten to fifteen miles before it even strikes the ground.

Many people are confused by the term “heat lightning” and think it only occurs as a result of a very hot summer day. The term “heat lightning” is used to describe lightning from a thunderstorm too far away to be heard.

Lightning can be scary and has the ability to do more than just make a loud noise. Keep SERVPRO of North Central Austin in mind the next time a storm comes your way!

What kind of Water Damage do you have?

7/11/2019 (Permalink)

We can help with any form of water damage.

SERVPRO of North Central Austin helps meet the real needs of insurers and property owners by supplying reliable and consistent service. The first steps taken in a disaster situation can mean the difference between recovery and total loss.

So when facing a water damage, it is important to understand what type of water you are dealing with to ensure proper cleanup. There are three types of water: Clean Water, Gray Water and Black Water.

Clean Water is water from a broken pipe, or other water source; rainwater is also considered clean.

The term Gray Water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated. Bacteria and other contaminants begin growing making the water hazardous.

Black Water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

When you have water damage, don't leave your property to chance. Call SERVPRO of North Central Austin.

Celebrate safety

5/31/2019 (Permalink)

Have fun but be safe!

The fourth of July is a time to celebrate with friends and family. In order to celebrate safely, consider the following tips provided by the U.S. Fire Administration:

The best way to enjoy fireworks is to view public fireworks displays put on by professionals.

If you plan to use fireworks, ensure they are legal in your area. Only buy legal consumer fireworks from a licensed store, stand or tent. They typically have brightly colored labels with the manufacturer’s name, directions and warnings. Always read the directions and warning labels on fireworks. If a device is not marked with the contents, directions and a warning label, do not light it.

Always have an adult supervise children around fireworks activities at all times, especially with sparklers.

Back up to a safe distance immediately after lighting fireworks. If a firework does not go off, do not stand over it to investigate. Keep a bucket of water or a garden hose handy in case of fire, and to douse used fireworks before discarding in the trash.

Stay safe in the summer months.

5/29/2019 (Permalink)

Stay safe

Every new summer, families and friends across the country enjoy the summer months with barbecues, camping trips, or by cooling off in a pool or lake. In order to enjoy these occasions, it is important to keep safety on top of the mind to help ensure you have fun in the sun while maintaining safety procedures.  

According to the United States Fire Administration, nearly 8,600 Americans are injured by fireworks and almost 5,000 are injured by grill fires, annually. A grill should always be supervised when in use. Keep children and pets a safe distance from the grilling area to prevent accidental burns or tipping of the grill.

If you enjoy lounging by the pool or going for a boat ride to cool off from the summer sun, make sure you exercise caution, especially when children are present. Only swim in approved areas and supervise children at all times when near the water.

Be prepared for the unexpected.

5/27/2019 (Permalink)

Call the CLEANUP TEAM that’s faster to any size disaster.

While the spring season is know for the potential for severe weather, the threat exists throughout the summer months as well. In fact, the potential for severe weather even increases in some areas. Hurricane season in the Atlantic begins June 1st and runs through November 30th. The Eastern Pacific hurricane season begins May 15th also ending November 30th.

While it may be difficult to prepare for the unpredictable, there are steps you can take now to ensure you are ready when disaster strikes. Your local SERVPRO Franchise Professionals can provide tips and tools to help. Here are a few tips to consider when preparing for an approaching storm.

Before the Storm

  • Build an emergency supply kit and develop a communication plan.
  • Unplug any electronic equipment before the storm arrives.
  • Secure outdoor objects that could blow away or cause damage.
  • If you are outdoors, get inside a building, home or hard top vehicle (not a convertible)
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.

During the Storm

  • Use your battery-operated NOAA Weather Radio for updates.
  • Avoid contact with corded phones. Cordless/cellular phones are safe to use.
  • Avoid contact with electrical equipment or cords.
  • Stay away from windows and doors.
  • Unplug appliances and electrical items, like computers. Power surges from lightning can cause serious damage.
  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.

After the Storm

  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk from the effects of severe thunderstorms.
  • Stay away from downed power lines and report them immediately.

Let us help you minimize and prevent further water damage.

5/21/2019 (Permalink)

Water damage is no fun for anyone!

There’s no such thing as a small disaster, especially when you have water damage in your home. Water damage can affect the value of your property and if not cleaned properly, may cause major problems over time. Don’t leave your property to chance, call SERVPRO of North Central Austin. Consider the following steps to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Remove as much excess water possible by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Move any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture to a safe place.
  • Do not enter rooms with standing water; electrical shock hazards may exist.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets as they may cause staining.
  • Do not use your household vacuum cleaner to remove water, as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air. Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to contaminated areas.

Stay prepared for any disaster.

5/21/2019 (Permalink)

Stay prepared!

One of the easiest ways to protect yourself, your family or your employees is by having a weather radio in your home or office. Did you know having a NOAA Weather Radio in your office is just as important as having a fire alarm.

A weather radio is the most reliable source for weather alerts. It is designed to alert you to dangerous weather situations such as an approaching tornado, allowing you to be warned ahead of approaching storms providing time to seek shelter. In 2012, a new nationwide text emergency alert system was launched, called Wireless Emergency Alerts (WEA). The WEA system is a huge step toward keeping our nation informed in crisis situations, however it does not alleviate the need to own weather radios. The new WEA system relies on cell towers to send alerts – if cell towers are knocked out during bad weather or are no longer sending a signal, you will not receive alerts. Television and radio broadcasts can also go down during a destructive event. Having a back-up such as a weather radio is critical to ensure you still receive information in the even media outlets can no longer broadcast or you are unable to receive the broadcast.

Property disaster? "We are always here to help."

5/20/2019 (Permalink)

Your problem, our solution!

Faster to any size disaster. This is not just another catchy tag line for SERVPRO. It is a commitment from each SERVPRO Franchise professional to be there when you need them most. 

Whether you are a small business or home owner facing minor fire or water damage, or property manager dealing with a widespread disaster, the SERVPRO system has the resources to respond quickly and efficiently. The sooner help arrives, the sooner restoration begins and the sooner you can resume life and business as usual. SERVPRO of North Central Austin is just the tip of the iceberg.

If a fire, water or mold damage strikes, no matter the time, call SERVPRO of North Central Austin. We will help make your property disaster "Like it never even happened." Call on a restoration system serving insurance companies and their insureds, as well as thousands of commercial property owners in North America. You can trust the SERVPRO brand, too! 

Pre-Vacation Checklist

5/3/2019 (Permalink)

SERVPRO of North Central Austin is always here to help!

Going on vacation is always exciting! Before you go look over this check list and make sure all is well with your home or business before taking off!

  • Suspend mail and newspaper services
  • Arrange for lawn care services while you're gone
  • Install Exterior lighting or motion detectors to deter burglars.
  • Wait to post vacation pictures on social media until you have returned
  • Check the batteries in home or business security devices, including motion detectors, cameras, and smoke and carbon monoxide detectors. Replace them if necessary.
  • Shut off the main water supply. If you would like to leave the water on for an automated sprinkler system, then at least turn off the water supply to the dishwasher, washing machine, and to each toilet. 
  • Switch your water heater to vacation mode or turn it off completely.
  • Set your thermostat to either four degrees above or below your normal temperature. For summer months, set the thermostat in the upper 70's. For winter months, set the thermostat in the upper 50's.
  • Prevent a power surge by unplugging your electronics or make sure they are plugged into a surge protector.

The Importance of Cleaning Dryer Vents

5/1/2019 (Permalink)

We do Duct Cleanings too!

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death.

To reduce the risk of these fires happening in your or your insured’s home or business, SERVPRO® can help clean dryer vents and ducts that may have lint buildup.

Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load and making sure the outdoor vent flap will open and is not restricted by snow, a bird’s nest or other potential obstacles.

For more information on cleaning dryer vents contact SERVPRO® of North Central Austin Franchise Professionals. We are always here to help!

Destroy Odors with DEODORIZATION

4/5/2019 (Permalink)

Anything you need, were here to help!

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your business can create unpleasant and potentially permanent problems.

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces

and in hard-to-reach places. Unless fast, professional action is taken,

these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO® Franchise Professionals provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage. SERVPRO® Franchise Professionals do not cover up lingering odors with a fragrance; they seek out and remove the source of the odor. Once the source is found, SERVPRO’s own proprietary line

of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned

and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts and more.

Ask SERVPRO® of North Central Austin Franchise Professional to explain the various deodorization methods available and which will work best for you.

If you or a customer suffer a fire damage or some other accident and require deodorization services, contact SERVPRO® of North Central Austin Franchise Professionals. Whether it’s fire, water, or mold damage or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.”

SERVPRO of North Central Austin knows the Science of Drying.

3/19/2019 (Permalink)

Did you know, there is actually a science behind the process of drying? The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of North Central Austin’s professional team is trained in the science if drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO of North Central Austin professionals will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does “Speed up Mother Nature” mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

SERVPRO of North Central Austin has been trained to use top-of-the-line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO of North Central Austin also uses state-of-the-art monitoring equipment, and proven scientific process to help speed the drying of your home or business.

The bottom line? SERVPRO of North Central Austin has the training and equipment to help make it “Like it never even happened.”

Why SERVPRO of North Central Austin?

3/19/2019 (Permalink)

We do it all!

SERVPRO is a franchise system with 45 years of leadership in cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, and in one unforgettable instance, even the Pentagon.

We are quietly taking to the streets, every hour of every day, proving that whenever there is a house full of water or an office full of smoke, there is also a van full of clean and workers that are going to make it look like it never even happened.

So what services does SERVPRO of North Central Austin offer? We offer the following;

Restoration:

  • Fire, Smoke and Soot
  • Water removal and Dehumidification
  • Mold Mitigation and Remediation
  • Catastrophic Storm Response
  • Move Outs and Contents Restoration
  • Electronics and Equipment
  • Document Drying
  • Contents Claim Inventory Service

Cleaning:

  • Air Ducts and HVAC
  • Biohazard, Crime Scene and Vandalism
  • Carpet, Upholstery, Drapes and Blinds
  • Ceilings, Walls and Hard Floors
  • Deodorization

We also offer Reconstruction services. Give us a call today to get an estimate or learn more about what we do!

Call the cleanup team that is faster to any size disaster.

3/18/2019 (Permalink)

The first 48 hours after a fire damage can make the difference between restoring versus replacing damaged property and personal belongings. Rapid response and timely mitigation can help prevent fire damage from creating long-term problems.

SERVPRO of North Central Austin Franchise Professionals understand returning to normal is your primary concern. SERVPRO Response Teams are trained in caring for both you and your property. By responding quickly with a full line of fire cleanup and restoration services, SERVPRO of North Central Austin franchise professionals can help you get your home or business back up and running quickly and help protect your property and belongings. If your home or business suffers a fire damage, contact SERVPRO of North Central Austin franchise professional to help make it “Like it never even happened.”

Carbon Monoxide: A Silent Cold-Weather Killer

3/18/2019 (Permalink)

Stay safe from all dangers. Call SERVPRO of North Central Austin today!

Carbon monoxide is a gas you cannot see, taste or smell. According to ready.gov, an average of 430 Americans die each year from unintentional carbon monoxide (CO) poisoning. Often times, it is the result of faulty, improperly used or vented consumer products like furnaces, ranges, water heaters, room heaters and engine-powered equipment, such as portable generators.

However, there are precautions you can take to help protect yourself, your family, and your employees from deadly CO fumes.

Reduce the chance of CO exposure in your workplace by performing regular maintenance on equipment and appliances that can produce CO. Install carbon monoxide detectors on every level of the home, including outside of all bedrooms.

Consider having all fuel-burning heating equipment and chimneys serviced annually by a professional. Use portable generators only in well-ventilated areas away from doors, windows, vents, and any other openings to prevent fumes from entering the home.

For additional CO safety information, visit usfa.fema.gov or osha.gov.

We are SERVPRO and we're always here to help!

3/13/2019 (Permalink)

We're here 24/7

SERVPRO’s network of more than 1,700 Franchises is ready to help in the event a fire, water or mold loss occurs. Call on a restoration system serving insurance companies and their insureds, as well as thousands of commercial property owners in North America. You can trust the SERVPRO® Brand, too!

Were always here to help!

3/13/2019 (Permalink)

Faster to ANY size disaster!

According to the National Weather Service (NOAA), “Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding.” NOAA lists the most common flood hazards in the United States as:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven’t experienced a flood doesn’t mean you won’t in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP). When catastrophic water damage happens to you, SERVPRO® Franchise Professionals can help. They can help you prepare ahead of time with an Emergency Ready Profile® (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible. SERVPRO® North Central Austin Franchise Professionals are ready to help make it “Like it never even happened.”

Plan Ahead

3/12/2019 (Permalink)

We're always here to help.

With each year, many people resolve to better themselves or some part of their life. This year, make a plan to be READY. No one ever plans on a disaster, but you can prepare for it. The SERVPRO® Emergency READY Profile® (ERP) will help ensure you are “Ready for whatever happens” this year and years to come. In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP also establishes SERVPRO® of North Central Austin Franchise Professional as your disaster mitigation and restoration provider, giving you access to over 50 years experience and a System more than 1,700 Franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO® READY App, this information is stored electronically and can be accessed using your mobile device putting help at your fingertips. Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don’t wait until disaster strikes—resolve to be READY. Call SERVPRO® of North Central Austin Franchise Professionals to establish your Emergency READY Profile®, and be “Ready for whatever happens” in 2019.

Advantages of the SERVPRO® Emergency READY Profile®

3/12/2019 (Permalink)

Emergency READY Program

Here are a few reasons to have the Emergency READY profile.

  • A no-cost assessment of your facility.
  • A concise profile document containing only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO® of North Central Austin Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Stay in Business after a storm!

2/6/2019 (Permalink)

You can't predict a disaster, but you can be prepared for one.

As a business owner or manager, you are a leader in your community, and have the opportunity to set an example for your employees, customers, and community to follow.

This year, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared.

Disasters not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster.

Ready Business asks companies to take three simple steps: - Plan to stay in business - Encourage your employees to become ready - Protect your investment

Ready Business, an extension of the Ready Campagin, helps business owners and managers of small and medium-sized businesses to prepare their employeees, operations, and assets in the event of an emergency. At ready.gov/business, companies can find vital information on how to get started preparing their organization and addressing their unique needs during an emergency.

We can help you take back control when water damage takes over!

2/6/2019 (Permalink)

SERVPRO of North Central Austin is equipped to help you recover from any type of water damage.

According to the National Weather Service (NOAA), "Approximately 75% of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States as: - Flash Flooding - River Flooding - Burn Scars/Debris Flows (caused by wildfires) - Ice/Debris Jams - Snowmelt - Dry Wash (caused by heavy rainfall in dry areas) - Dam Breaks/Levee Failure - Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the United States.

When catastrophic water damage happens to you, SERVPRO of North Central Austin can help. We can help you prepare ahead of time with an Emergency Ready Profile, or respond to any size disaster to begin cleanup and restoration to get you back into your home as soon as possible. We are ready to help make it "Like it never even happened."

Tips for Leasing a Commercial Space

2/6/2019 (Permalink)

When planning on leasing a commercial property, make sure you ask the right questions.

Here are some helpful things to consider, as provided by Austin Tenant Advisors, before leasing a commercial space: Many times business owners and companies lease commercial space BEFORE finding out critical information that could have a negative impact on their tenancy later on.  On this post I have outlined the top 10 questions that should be asked before signing on the dotted line. I've also included a few other posts that you might find useful as you plan for the year.

  1. 10 Questions you must ask landlords before leasing space
  2. How to save money when renting office space
  3. Top office space design trends to drive employee productivity
  4. How to find office space on your own
  5. How to renew an office lease
  6. 5 Tips on Negotiating office lease renewals
  7. Austin office space sublease listings

If you have any questions feel free to contact us.   Need help finding office space? Contact Austin Tenant Adivisors today. 512-861-0525

We can help restore your commercial property!

2/6/2019 (Permalink)

We're here to help

Flooding and water damage events at Austin commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Central Austin

SERVPRO of North Central Austin specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew!

Certifications:

  • SRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician
  • CDS - Commercial Drying Specialist
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician
  • ECTP - Employee Certification Training Program
  • OSHA - 10-hour General and/or Construction Industry Training Program

We're Always Here to Help!

10/12/2018 (Permalink)

When tragedy strikes, we're Here to Help®

The flood in Austin on Halloween 2013 was devastating for hundreds of families and for many businesses. This was also a time when we were able to live out our mission: "We are a team committed to helping people physically, emotionally, and spiritually in their time of need."

While the physical part of what we do is evident, helping people emotionally and spiritually is expressed in our values. We ask and listen to what people are most concerned about. Is it a precious heirloom, financial fears, or the uncertainty of what to do next?  

We take the time to guide and explain. For many, we have found that this helps people cope with what is in front of them. "People don't care how much you know until they know how much you care." Chris VonSchweinitz Owner

Fire Damage? Here's some things to avoid doing before we arrive!

10/12/2018 (Permalink)

When faced with fire and smoke damage, we're Here to Help®.

If you experience fire or smoke damage in your home, here are some things that you should NOT do while waiting for your remediation team to arrive.

Don't:

  • Attempt to wash any walls or painted surfaces without first contacting SERVPRO of North Central Austin.
  • Attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of North Central Austin.
  • Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat, or water (they may be contaminated).
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create a secondary damage.
  • Send garments to dry cleaner. Improper cleaning may set in smoke odor.

Fire Damage? Here's some things to do until we arrive!

10/12/2018 (Permalink)

When faced with fire and smoke damage, we're Here to Help®.

If you experience fire or smoke damage in your home, here are some things that you can do until your remediation team arrives.

Do:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim, and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.
  • Wash both sides of leaves on house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Here's some helpful tips for leasing commercial property.

10/12/2018 (Permalink)

When planning on leasing a commercial property, make sure you ask the right questions.

Here are some helpful things to consider, as provided by Austin Tenant Advisors, before leasing a commercial space: Many times business owners and companies lease commercial space BEFORE finding out critical information that could have a negative impact on their tenancy later on.  On this post I have outlined the top 10 questions that should be asked before signing on the dotted line. I've also included a few other posts that you might find useful as you plan for the year.

  1. 10 Questions you must ask landlords before leasing space
  2. How to save money when renting office space
  3. Top office space design trends to drive employee productivity
  4. How to find office space on your own
  5. How to renew an office lease
  6. 5 Tips on Negotiating office lease renewals
  7. Austin office space sublease listings

If you have any questions feel free to contact us.   Need help finding office space? Contact Austin Tenant Adivisors today. 512-861-0525

The Remediation and Mitigation of Mold (Part 1)

10/12/2018 (Permalink)

SERVPRO of North Central Austin is equipped to help remediate your mold situation, should you find yourself facing one.

When there's a water intrusion, like a roof leaking, or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health, and can also cause significant damage to your property. Fortunately, SERVPRO of North Central Austin has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process:

Call SERVPRO of North Central Austin

The mold cleanup and restoration process begins when you call us. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water, which can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold, and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the clean up process.

For more information, see Part 2

The Remediation and Mitigation of Mold (Part 2)

10/12/2018 (Permalink)

SERVPRO of North Central Austin is equipped to help remediate your mold situation, should you find yourself facing one.

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO of North Central Austin has the training, protective gear, and specialized equipment necessary to handle your mold problem.

Continued from Part 1

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents & Belongings

SERVPRO of North Central Austin professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean the sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of North Central Austin understands mold, mold growth, and has the training and equipment to remediate mold in your home or business.

Restoring your Commercial Property? We're here to help!

10/12/2018 (Permalink)

We're here to help!

Flooding and water damage events at Austin commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Central Austin

SERVPRO of North Central Austin specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew!

Certifications:

  • SRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician
  • CDS - Commercial Drying Specialist
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician
  • ECTP - Employee Certification Training Program
  • OSHA - 10-hour General and/or Construction Industry Training Program

Water Problem? Let us be the solution!

8/18/2018 (Permalink)

A pipe bursts. A water heater leaks. A bathtub overflows. Flood waters rush in. A sprinkler system malfunctions. Water damage can happen in any number of ways. But, if your business or home is under a few inches of water, everything else takes a backseat. Only one thing matters when your business can’t operate, and there is just one thing on the mind of the water-logged resident: A solution.

Your local SERVPRO Professionals are that solution. Equipped with the knowledge, the experience, and the training to help make your water damage “Like it never even happened.” SERVPRO Professionals will start helping the moment you call. Backed by more than 40 years of experience, your SERVPRO Professionals will help put your worries at ease, because they understand the sciences of drying.

When water damage strikes, give SERVPRO of North Central Austin a call; they will help to make things right, make things dry, and make it “Like it never even happened.”

Storms or Floods on the way to Austin? SERVPRO is ready!

8/13/2018 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Austin

SERVPRO of North Central Austin specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Austin, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 512-579-0189

Be prepared for a disaster!

8/13/2018 (Permalink)

Put an emergency readiness plan in place for your family's safety!

The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency or disaster. While each situation is unique, your family can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. The following are measures you and your family can take to start getting ready. A commitment to begin planning today will help support your family, home, and the community. Review the following questions to learn if your family and home is prepared.

Be Informed Do you know what kind of emergencies might affect your home or daily life? Do you know what you and your family will do in an emergency situation?

Prepare Your Emergency Plan Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during, and after an incident? Do you have an emergency supply kit?

Practice the Emergency Plan Have you practiced your plan recently? Does your family know where to go in the event of a natural disaster? Have you reviewed your plans in the last 12 months?

Review Insurance Coverage Have you reviewed your insurance coverage recently to see if you’re covered in a disaster?

Secure Your Home Have you conducted a room-by-room walk-through to determine what safety measures can be taken?

Improve Cyber Security Have you installed a firewall on your computer? Do you regularly update your antivirus software? If you answered “No” to any of these questions, visit ready.gov and learn how to better prepare your family and home for an emergency or natural disaster.

Disaster is never easy but the SERVPRO Mobile app is!

8/10/2018 (Permalink)

The SERVPRO Ready Plan mobile app provides home and business owners with a quick and convenient way to call on SERVPRO for help when disaster strikes.

For a property owner, a disaster scenario involving fire or water damage can seem unthinkable, and then, suddenly, become a reality. In the aftermath of a disaster, quick response time can help minimalize property damage as well as inventory or contents loss.

The SERVPRO Ready Plan mobile application provides home and business owners with a quick and convenient way to call in your SERVPRO Professionals when disaster strikes.

The Ready Plan app is a free emergency preparedness tool offered by SERVPRO and can be downloaded on your Adroid, iPhone, or Blackberry.

The application allows both residential and commercial property owners and managers to create an Emergency READY Profile containing critical facility information that can help speed up response time after fire or water damage occurs. In addition to property details, the application tracks prior loss history, utility shut off location, and key contacts; stores photos of the damage; and integrates local weather forecasts and more, including the address and contact information for the user's local SERVPRO Professionals.

Through the application, the user can quickly call SERVPRO of North Central Austin, or submit an electronic "First Notice of Loss" to the SERVPRO National Call Center, setting the wheels of recovery in motion. Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process, and take the right steps from the beginning to bring their property back to normal, "Like it never even happened."

The SERVPRO Ready Plan mobile app places a convenient preparedness tool right at your fingertips. Disasters are unpredictable and frequently strike without warning. That is why SERVPRO's Ready Plan mobile app is so valuable. In the confusion and panic that often surround a disaster, a property owner or manager can reach out for expert help right from the scene, using their cell phones. For more information on the SERVPRO Ready Plan mobile app and how it can help you be more prepared, contact SERVPRO of North Central Austin at 512-579-0189

Have a Fire Escape Plan!

8/9/2018 (Permalink)

Make an emergency evacuation plan for your home.

Every second counts during a fire. Fire experts agree, people have as little as two minutes to escape a burning home before it’s too late to get out.*

In a matter of moments, a small flame can become a major fire, making it critical to be prepared with an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan. Once a plan is developed, it is critical that everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the escape plan. The following are a few steps to help you develop an emergency escape plan:

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily.

Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.

Choose an outside meeting place a safe distance from your home where everyone can meet after they’ve escaped. Make sure to mark the meeting location on your escape plan. Teach children how to escape on their own in case you cannot help them. Plan for everyone in your home with special considerations for elderly or disabled individuals. Practice your fire escape plan at night and during the daytime. SERVPRO of North Central Austin wants you to stay safe and prepare now to ensure you are ready for any disaster. *Tips provided by American Red Cross and National Fire Protection Association

Do you have a mold problem?

8/8/2018 (Permalink)

In Austin, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 512-579-0189

Smoke and Soot

8/7/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of North Central Austin will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – 512-579-0189

Vandalism Clean-Up

8/1/2018 (Permalink)

We are able to handle various types of restoration situations: fire, mold, water damage, spray paint, and more!

Jackie Vega of KXAN Austin wrote an article in June of 2015 about a commercial client we helped clean up from a vandalism situation. Read the original article here, or read below:

"AUSTIN (KXAN) — The search is on for the vandals who broke into a newly renovated early childhood development center geared toward helping low-income families in Southeast Austin. The vandals also brazenly took the time during their mischief to munch on a few bowls of cereal before taking off.

“Instead of arriving Monday morning to a newly renovated Child Inc. Palomita Early Childhood Development, Center Director Rachael Salazar was greeted by complete chaos,” said spokeswoman Edith Gray. “Vandals had broken in overnight with the intent of destruction.”

Gray says they found furniture overturned, paint sprayed on walls, rugs, toys, books and computers. They say two laptops were stolen.

“Food from the kitchen used to prepare healthy meals for our most vulnerable children [was] thrown everywhere,” said Gray. “It also appears the vandals helped themselves to a few bowls of cereal. Gang signs were sprayed on the walls. Then again last night, another window broken and another break-in.”

Gray says they need the community to help put a stop to this pattern — a type of crime she says impacts low-income families in the area.

The center says they hope to have everything clean by next Monday."

These sorts of incidents are always challenging, and come with a lot of decisions and clean up to get things back to normal. SERVPRO of North Central Austin was ready and equipped to help, and able to work with this business to get things "Like it never even happened."

Is your business emergency ready?

8/1/2018 (Permalink)

Help Your Business Be Ready in Case of Emergency

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. The following are basic measures business owners and managers can take to begin preparing. A commitment to begin planning today will help support your employees, customers, the community, local economy, and even the country. It also protects your business investment and gives your company a better chance for survival.

Develop a Business Continuity Plan Your organization's risk needs will vary depending on the specific industry, size, scope, and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures, and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

Review Insurance Coverage Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed, or simply interrupted for a period of time. Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage, and business interruption. Understand what your policy does and does not cover.

Prepare Your Emergency Plan Your employees and co-workers are your businesses' most valuable asset. Communication is central before, during, and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.

Practice the Emergency Plan Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, consumers, and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in a high-rise building, an industrial park, or even a strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure Your Facility and Equipment Install fire extinguishers, smoke alarms, and detectors in appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant, or store is not usable. Secure valuable equipment.

Improve Cyber Security Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up-to-date. Don't open emails from unknown sources. Use hard-to-guess passwords. Protect your computer from intruders by using firewalls. Back up your computer data and download security protection updates known as patches regularly.

Let us be the "Light" after the storm.

8/1/2018 (Permalink)

Uprooted tree

KXAN's Chris Sadeghi published an article back in May of 2015 about one of our clients who was a victim of the Memorial Day Floods. See the original post here, or read below.

"WIMBERLEY, Texas (KXAN) — A Hawaiian vacation was just hours away for Joan Jenkins when she received a phone call that her Wimberley home was flooded. So she turned away from paradise and returned to a very harsh reality.

“When we rounded the corner, I just burst into tears because our house has never flooded and we have owned it for 40 years,” she said Friday as she sorted through her water-soaked belongings. Though her home was damaged and many possessions destroyed, it was what sat in the backyard which may have painted the most clear picture of what the community lost.

“It was a tree we called ‘Strong,’” she said. “We figured it was 400-500 years old and it is gone. It makes you think that nothing is permanent.”

That inevitability is one Texans have faced many times in the aftermath of May flooding which has ended lives, taken homes, and devastated neighborhoods.

Nothing is permanent. Not even sadness.

“You cry some more and then you get back to work,” said Jenkins.

As the sunshine shone bright on Friday, Jenkins, her friend Marilyn, and her daughter Jessica managed to find the bright side in a lot of things. While looking over what was lost, Jenkins found something.

“I found a love letter from my old boyfriend,” she said with a laugh as she stared at the piece of paper with the words “I love you” written repeatedly to take up the entire page. “I might call him and tell him he made my day!”

The three women even found it in them to crack a few jokes about how the upcoming Christmas might be the best in years.

“People tell me they never know what to get me because I have everything. Well, problem solved,” said Jenkins.

But the biggest silver-lining, according to Jenkins, has been the goodwill pouring into Hays County and Texas from volunteers and donations all over.

“It has been inspiring.”

It could be years before the area fully recovers from the damage, but for Jenkins it starts with a simple purchase. Herself, Jessica, and Marilyn wear all wearing the same burnt orange Texas Longhorns t-shirts on Friday.

“We are wearing identical shirts. Our $4 Academy t-shirts as we clean up,” she said. “As a team.”"

Stories like this give us hope that we can continue to help those who need it piece their lives back together after storm damage. If you have experienced water damage due to the recent rains, please call us 24/7 at 512-579-0189. We're here to help.

Take steps to prepare for Emergencies.

8/1/2018 (Permalink)

Emergencies are unplanned, but not unexpected; here are some tips to be prepared when caught off guard

In recent years, many forms of disasters have affected the United States. Flooding, tornadoes, hurricanes, wildfires, and blizzards are natural disasters that can threaten your home, business, and community.

If you've seen the news, you know that emergencies can happen unexpectedly in communities just like yours, to people like you. We've seen tornado outbreaks, river floods, flash floods, historic earthquakes, tsunamis, and even water main breaks and power outages in U.S. cities affecting millions of people for days at a time.

Here are three steps to help you prepare and plan in the event that you must go for three days without electricity, water service, access to a supermarket, or local services:

  1. Get a Kit: Keep enough emergency supplies on hand for you and those in your care - water, non-perishable food, first aid, prescriptions, flashlight, battery-powered radio - for a checklist of supplies, visit www.ready.gov
  2. Make a Plan: Discuss, agree on, and document an emergency plan with those in your care. For sample plans, see www.ready.gov- Work together with neighbors, colleagues, and others to help build community resilience.
  3. Be Informed: Free information is available to assist you from federal, state, local, tribal, and territorial resources. You can find preparedness information by:

- Accessing www.ready.gov to learn what to do before, during, and after an emergency.

- Contacting your local emergency management agency to get essential information on specific hazards to your area, local plans for shelter and evacuation, ways to get information before and during an emergency, and how to sign up for emergency alerts if they are available.

- Contacting your local firehouse and asking for a tour and information about preparedness.

Police, fire, and rescue may not always be able to reach you quickly, such as if trees and power lines are down, or if they're overwhelmed by demand from an emergency. The most important step you can take in helping your local responders is being able to take care of yourself and those in your care; the more people who are prepared, the quicker the community will recover.

As FEMA Administrator Craig Fugate reminded us, "Individuals and families are the most important members of the nation's emergency management team. Being prepared can save precious time if there is a need to respond to an emergency." For more information on NPM, and for help getting prepared, visit www.ready.gov, or call 1-800-BE-READY, 1-888-SE-LISTO, and TTY 1-800-462-7585 for free information.

Next month (September) is National Preparedness Month, and SERVPRO of North Central Austin wants you to be aware of the steps to take to help prepare for a natural disaster. For more information on disaster preparedness, visit www.ready.gov, or call SERVPRO of North Central Austin; our professionals can help your business prepare for the unexpected by offering an Emergency Ready Profile (ERP). The profile is designed to be a quick and easy snapshot of your business, providing critical facility information needed for detailed emergency preparation. For a customized Emergency READY Plan, contact us at SERVPRO of North Central Austin today, at 512-579-0189.

Emergencies are unplanned, but not unexpected; here are some tips to be prepared when caught off guard

Commercial Fire Damage? We can help!

8/1/2018 (Permalink)

24 Hours a Day, 7 Days a Week, we are SERVPRO ready to help.

A home or business fire can be a very stressful event for the property owner. Damage to personal belongings and the contents of the building is just one concern. Timely mitigation is the key to controlling damage, while reducing downtime and recovery costs. SERVPRO of North Central Austin understands how disruptive fires can be for business owners, their tenants, and even their customers. That is why SERVPRO offers 24-hour emergency response. SERVPRO's Service Response guidelines can help prevent fire damage from creating long-term problems. Under normal circumstances, a SERVPRO Professional will be on-site of a fire damage within four hours to begin emergency mitigation services.

The rapid response and the training of our professionals will help limit damage and get your facility back in operation quickly and help make it, "Like it never even happened."

24 Hour Emergency Services

8/1/2018 (Permalink)

SERVPRO of North Central Austin provides 24 hour fire and water damage restoration service in Austin

SERVPRO of North Central Austin is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We answer the phone ready to help! Call Today - 512-579-0189

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Central Austin has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of North Central Austin

SERVPRO of North Central Austin specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Smoke Alarms; Safety Tips.

7/20/2018 (Permalink)

Smoke alarms help keep residences and businesses safe in the case of a fire.

Smoke alarms play a vital role in saving lives and, when properly installed, can reduce the risk of fire injury in half.*

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees, or clients to escape quickly and safely in an emergency situation.

Review the following tips regarding smoke detector installation and maintenance. For more on emergency preparedness, contact SERVPRO of North Central Austin.

- Install smoke alarms on every level of the home, including the basement.

- Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance.

- Test smoke alarms at least once a month using the test button.

- Replace batteries in all smoke alarms at least once a year. If an alarm "chirps," the battery is low and should be replaced right away.

- Replace all smoke alarms when they are 10 years old.

JUST THE FACTS: Smoke Alarms

- Three out of five fire deaths occur in homes with no smoke alarms or when the alarms are not working.

- Smoke alarm failures usually result from missing, disconnected, or dead batteries.

- More than one-third (37 percent) of home fire deaths result from fires in which no smoke alarms are present.

- The risk of dying in a home fire is cut in half in homes with working smoke alarms.

*Statistics and tips provided by National Fire Prevention Association

The Dangers of Mold

7/20/2018 (Permalink)

Mold comes in various forms and types. We are here to help if you need us.

FROM THE ORDINARY... Fungi and mold naturally occur in the environment, and they produce some very useful results. For example, yeast is a type of fungi used in preparing breads and other food products. Blue cheese's unique flavor is attributed to mold, and life-saving penicillin is a product of mold.

...TO THE UNHEALTHY Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold, and extended exposure to molds may present health concerns for some people.

Any water intrusion into your office or your home can result in mold growth. This intrusion of water can result from storm damage, plumbing or equipment failures, long-standing leaks, and poor humidity control. When these issues are not addressed, the resulting damage can present increased risk of harmful mold growth.

Some amount of mold spores are normally present in most environments but, if the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply to a harmful level.

Organic materials found inside a building, such as wood, paper, drywall, and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that may pose a health threat.

TAKE PRECAUTIONS If there is an ongoing moisture problem in the building, be alert for: - The presence of visible mold. - Strong, musty odors that may indicate mold is present. - Any evidence of past moisture problems that might have caused undetected mold growth. - Excessive humidity.

HELP IS HERE If you think you or your customer might have a mold problem, call SERVPRO of North Central Austin at 512-479-0189; we are trained in mold remediation.

Learn about ERP

7/16/2018 (Permalink)

Establishing an Emergency READY Profile (ERP) to make sure you're ready for whatever happens.

No matter where you live, it is important to be informed and prepared for any natural disaster that may occur. Natural disasters often strike without warning, leaving behind a trail of destruction and devastation. Though Mother Nature's disasters are often unpredictable, there are steps you can take to ensure you are prepared.

Contact SERVPRO of North Central Austin to establish an Emergency READY Profile (ERP) for your property. SERVPRO's ERP serves as a quick reference document, detailing important building and contact information for your property in the event of an emergency. The ERP is an ideal supplement to any existing preparedness plan, or may be used as a standalone document. Knowing what to do and who to call in advance is the key to timely mitigation, and can minimize the effects of any weather-related disaster, water, or fire damage to your business.

When disaster strikes, make sure you have experienced professionals on the line. No matter how big or small, SERVPRO of North Central Austin will be ready to help make your property damage "Like it never even happened."

Be Hurricane Ready!

7/16/2018 (Permalink)

Hurricane readiness information

For the Atlantic, hurricane season begins June 1st and runs through November 30th. The Eastern Pacific hurricane season begins in mid-May, and also ends November 30th. Hurricanes can be life-threatening, as well as cause serious property-threatening hazards such as flooding, storm surge, high winds, and tornadoes. Preparation is the best protection against the dangers of a hurricane. Plan an escape route, take inventory of your property, and take steps to protect your home or business.

As a leader in storm and water damage restoration, SERVPRO of North Central Austin has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

In addition to our own resources, we can access equipment and personnel from over 1,650 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events.

For more tips and preparation details, visit the Ready campaign website at www.ready.gov/hurricanes.

Secondary Damage

7/16/2018 (Permalink)

Let SERVPRO of North Central Austin help assess water damage to identify and treat secondary damage before it gets worse.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of North Central Austin has the equipment, training, and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO of North Central Austin will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools they use:

- Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.

- Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of North Central Austin to monitor the drying process.

- Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO of North Central Austin can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

- Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

- Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles.

The bottom line? SERVPRO of North Central Austin have the training and equipment to help make it "Like it never even happened."

Are you prepared for a flood?

7/3/2018 (Permalink)

Follow these tips before and after a flood to help yourself to be SERVPRO ready!

When floodwaters are on their way, it's easy to feel powerless. Sometimes, there isn't much to do other than get to safety. Here are some tips for what to do before and after a flood to help keep you and your property safe, or minimize damgage:

BEFORE A FLOOD

If an advanced Flood Warning has been issued, there are several precautions that can be taken to help minimize damage to certain areas of your business: - Turn off utilities at the main switches or valves if instructed to do so. - Disconnect electrical equipment and appliances.- Move vehicles out of low-lying parking garages. - Raise elevators from bottom floor. AFTER A FLOOD

Safety first! - Account that all employees are safe by establishing evacuation plans in advance, identifying areas outside the building that are designated meeting places. - Assign select individuals to keep a list of their assigned team's names and contact numbers in order to account for their whereabouts. - If water enters the building and evacuation becomes impossible, move to an upper floor, and wait for rescuers. While evacuating, avoid attempting to drive through floods or rising water, nearly half of all flash flood fatalities are auto-related. - Do not touch electrical equipment if you are wet, or standing in water. - Do not walk through moving water. Even six inches of moving water can make you fall. - Use no open flames (there may be gas escaping from ruptured mains). - Avoid floodwaters. Water may be contaminated by oil, gasoline, or raw sewage. Water may also be electrically charged. - Stay out of any building if it is surrounded by floodwaters. - Listen for news reports to learn if the community's water supply is safe to drink. - Return only when authorities indicate it is safe.

Secure the Property - Contact local emergency officials. - Secure main entrances to building. - Alert security company and alarm company of the situation.

Stabilize the Property - Shut off the source of water if possible, or contact a qualified party to stop the water source. - Give priority to the protection of power plant and fire pumps, keeping them in service if at all possible. - Open basement or low-level windows to equalize water pressure on the building's foundation and walls. - Begin water damage mitigation steps only if local emergency officials deem the structure safe to enter. - Notify your insurance agent or Risk Manager to determine insurance policy guidelines and steps to take.

SERVPRO - Contact SERVPRO of North Central Austin to activate your Emergency READY Profile. - Ensure availability of key decision maker to authorize mitigation work to begin.

Mitigation Tips: (Perform only when structure has been cleared as safe) - Wear protective clothing at all times. - Remove as much excess water as possible by mopping and blotting. - Wipe excess water from wood furniture after removing lamps and tabletop items. - Remove and prop up wet upholstery cushions for even drying. - Place aluminum foil or wood blocks between furniture legs and wet carpeting. - Remove any paintings, art objects, documents, and other sensitive materials to a safe, dry place. - Take photos or video to record conditions of collections and structure. Make sure images clearly record damage. - Appoint a media liaison to report conditions and need for help/volunteers. You may have to limit access to collections. - Do not enter rooms with standing water where electrical shock hazards may exist. - Do not leave books, newspapers, magazines, or other colored items on wet carpets or floors to cause staining. - Do not leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining. - Do not use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors. - Do not turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. - Do not turn on heat unless required for human comfort. - Do not move objects or collections without documenting their condition.

Tips to prevent flood damage.

7/3/2018 (Permalink)

SERVPRO of North Central Austin is here to help you through fire, rain, or shine.

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river, or even in the desert, there is a potential for suffering flood damage. In fact, nearly 25% of last year's claims paid by the National Flood Insurance Program (NFIP) were for policies in moderate to low-risk communities.

On average, floods cost $6 billion in annual losses in the U.S. Flooding can also result from plumbing failures, frozen pipes, and damaged structures. Flood damage can affect your business operation in a variety of ways, and can range from being isolated to a single room to entire floors being fully submerged.

Knowing how to prepare and deal with potential flooding in advance can affect how much of your property can be restored, and how much has to be replaced.

FLOOD PREVENTION TIPS:

- Determine if your property is in a floodplain. - In any emergency, always listen to the instructions given by local emergency management officials. - Carefully assess how your company functions, both internally and externally, to determine which staff, materials, procedures, and equipment are absolutely necessary to keep the business operating. - Plan what you will do if your building, plant, or store is not accessible. This type of planning is often referred to as continuity of operations plan, or COOP, and includes all facets of your business. - Plan for payroll continuity. - Review your emergency plans annually. Just as your business changes over time, so do your preparedness needs. When you hire new employees, or when there are changes in how your company functions, you should update your plans and inform your people. Visit: www.ready.gov/america/local/index.html for a comprehensive plan, and to learn about emergency plans for your state.

Are you flood ready?

6/19/2018 (Permalink)

Here are some helpful tips from The American Red Cross to get prepared for a flood.

Flooding can happen fast in many environments. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding:

  • Water: 3+ day supply; one gallon per person, per day
  • Food: 3+ day supply of non-perishable, easy-to-prepare food
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid kit
  • Medications (7 day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat, and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of damage

Mold - Part 1

6/14/2018 (Permalink)

Knowing how to identify and respond to mold can help you avoid issues in your home or business!

Mold can be found almost anywhere; it can grow on virtually any organic substance, as long as moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. Molds reproduce by making spores that usually cannot be seen without magnification. Mold spores waft through the indoor and outdoor continually. When mold spores land on a damp spot indoors, they may begin growing and digesting whatever they are growing on in order to survive. Molds gradually destroy the things they grow on. Bacteria can start to grow within hours and mold can start to grow within days. Mold spores can lay dormant for years until an ideal growing condition develops, in which they start to flourish. Especially during the summer, the warm humid conditions are a perfect microenvironment for mold growth. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur--particularly if the moisture problem remains undiscovered or unaddressed. It is impossible to eliminate all molds and mold spores in an indoor environment. However, mold growth can be controlled indoors by controlling moisture. Many types of molds exist. All molds have the potential to cause serious health effects. Molds can produce allergens that can trigger allergic reactions or even asthma attacks in people allergic to it. Others are known to produce potent toxins and/or irritants. Potential health concerns are an important reason to prevent mold growth and to remediate and clean any existing mold growth indoors.

Mold - Part 2

6/14/2018 (Permalink)

Knowing how to identify and respond to mold can help you avoid issues in your home or business!

The purpose of mold remediation is to remove the mold to prevent human exposure and damage to building materials and furnishings. It is necessary to clean up mold contamination, not just kill it. Dead mold is still allergenic, and some dead molds are still potentially toxic! Applying the appropriate restoration procedures within the first few hours of a water loss can save thousands of dollars in secondary damage. Before the growth of mold becomes visible, there will be a faint musty or earthy smell. In time, mold will appear on the outside of the wall as a stain or discoloration. In a standard situation, SERVPRO of North Central Austin would examine the structure for any visible signs of mold, and remove the mold growth and excess spores, returning the area back to normal levels. Some situations require the assistance of an Indoor Air Quality/Environmental Professional (IEP) with specialized equipment and services needed to assess and/or repair the structure. IEPs can test and clear a structure for mold by collecting air and surface samples. Then they can determine whether the mold has been successfully decontaminated. Please call SERVPRO of North Central Austin 24 hours a day, 7 days a week, if you suspect you have a mold problem in your home or business. We handle mold remediation work on a daily basis, and know when prompt action is required to prevent further mold growth. In the event mold is found on a property, the homeowner or business owner will be asked to approve and sign a work authorization form prior to remediation and clean up work beginning. If extensive mold growth is present, it may be recommended that occupants leave the affected area until the containment process is safely and successfully completed. SERVPRO of North Central Austin professionals are trained to control microbial problems in structures by promptly drying wet or damp materials according to the Institute of Inspection Cleaning and Restoration Certification (IICRC) standards and removing or replacing wet or damp porous materials, like drywall, that have visible mold growth.

Real SERVPRO Customer reviews

6/14/2018 (Permalink)

Do you know what to do if a pipe bursts in your business or home?

"I want to thank SERVPRO for the service provided to me for a flooded duplex due to a broken pipe. The damage was extensive, and even though I have built a couple of houses for myself years ago, I did not have the time or contacts to proceed with the mitigation and restoration work. I was worried about the displacement of my tenants and completely losing them. SERVPRO was on the scene within an hour. From the day of damage until the job was completed, it only took four weeks. This was no easy task. I lost almost all the sheetrock downstairs. All the flooring throughout the unit needed to be replaced. The subflooring upstairs was buckled and ruined. The trim had to be replaced, the kitchen cabinets had to be pulled. Even the garage needed new sheetrock. Thank you for the great service. You saved my duplex, kept my tenants, and helped me make peace with the insurance company. I've got you guys on speed dial. Thank you very much." - David R., Iowa

Is your property in need of board-up services? SERVPRO can Help!

6/8/2018 (Permalink)

We can help you pack up and board up your property to help make the clean up even easier.

Whether it is after a fire, storm, or other structural disaster, boarding up damaged commercial or residential property is a burden that no one should ever have to go through - especially if it is your property that has been damaged. Boarding up damaged property incorrectly could, in fact, cause secondary damages such as moisture or animal intrusion, making an already bad situation even worse. The actual process of boarding up after an unexpected damage can also be as dangerous as the damage itself. SERVPRO of North Central Austin can handle boarding up your damaged commercial or residential property, as well as mitigate and remediate the original damage caused, providing you with a peace of mind while helping make your loss "Like it never even happened."

Customer Satisfaction

6/8/2018 (Permalink)

With a long history of customer satisfaction, we have been here, and will continue to be here, for you!

"There are not enough good words to describe SERVPRO's service and the technician who took care of us after our entire living room flooded after the heavy rains. What a blessing he was! Our insurance denied the claim, since we had no flood "coverage." Our technician came in, studied the situation and got right to work! He answered all questions we had and quoted a reasonable cost. He returned yesterday to remove the equipment, and, again, he was very punctual, professional, and compassionate! Yes, compassionate, which is often hard to find in a service industry and in a man so young! “I want y'all to know that our tech was the voice of calm in this crisis (or what felt like a crisis to us)! Thank you so much for your high-quality work, the reasonable pricing, and especially for our technician. We will be more than happy to refer anyone to SERVPRO!" - Steve and Susan, Texas

Restoring Your Commercial Property

6/4/2018 (Permalink)

We're here to help

Flooding and water damage events at Austin commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Central Austin

SERVPRO of North Central Austin specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew!

Certifications:

  • SRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician
  • CDS - Commercial Drying Specialist
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician
  • ECTP - Employee Certification Training Program
  • OSHA - 10-hour General and/or Construction Industry Training Program

Remediating and Mitigating Mold (Part 1)

6/4/2018 (Permalink)

SERVPRO of North Central Austin is equipped to help remediate your mold situation, should you find yourself facing one.

When there's a water intrusion, like a roof leaking, or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health, and can also cause significant damage to your property. Fortunately, SERVPRO of North Central Austin has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process:

Call SERVPRO of North Central Austin

The mold cleanup and restoration process begins when you call us. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water, which can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold, and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the clean up process.

For more information, see Part 2

Remediating and Mitigating Mold (Part 2)

6/4/2018 (Permalink)

SERVPRO of North Central Austin has the training, protective gear, and specialized equipment necessary to handle your mold problem.

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO of North Central Austin has the training, protective gear, and specialized equipment necessary to handle your mold problem.

Continued from Part 1

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents & Belongings

SERVPRO of North Central Austin professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean the sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of North Central Austin understands mold, mold growth, and has the training and equipment to remediate mold in your home or business.

Summer Safety Tips

6/4/2018 (Permalink)

Summer fun with less risks!

Summer is a time to enjoy the great outdoors, but it is also important to keep safety in mind. Consider the following tips, provided by the National Fire Protection Association to keep you and your family safe all summer long.

  • When using a charcoal grill, only use starter fluids designed for barbecue grills; do not add fluid after coals have been lit.
  • When using a gas grill, ensure the hose connection is tight; check hoses for leaks. Applying soapy water to the hoses will easily and safely reveal any leaks.
  • Always build a campfire downwind from the tent area. Clear vegetation and dig a pit before building your fire. Extinguish the fire before going to sleep or leaving the campsite.
  • Store liquid fire starter (not gasoline) away from your tent and campfire, and only use dry kindling to freshen a campfire.

SERVPRO of North Central Austin wishes you a safe and happy summer!

SERVPRO is "Ready for whatever happens."

6/4/2018 (Permalink)

The SERVPRO Disaster Recovery Team is always on standby to help SERVPRO of North Central Austin handle even the largest of jobs.

When a storm or disaster strikes your home or business, SERVPRO's Disaster Recovery Team is poised and "Ready for whatever happens." With a network of more than 1,700 franchises nationwide, the SERVPRO system strives to be faster to any size disaster. Strategically located throughout the United States, SERVPRO's Disaster Recovery Team is expertly trained and readily equipped to handle the largest storms and highest flood waters. Providing experience, manpower, equipment, and other resources, the Disaster Recovery Team is always on call and available to assist SERVPRO of North Central Austin. SERVPRO's Disaster Recovery Team has responded to hundreds of disaster events. In the aftermath of a disaster, there is only one objective: to help you make it "Like it never even happened."

Five Dangers of Deep-Frying a Turkey

11/20/2017 (Permalink)

Deep-frying a turkey? Here are some things to keep in mind.

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent cooking fires. Especially dangerous is deep-frying your turkey. Here are five things to be aware of when considering using a deep-fryer:

  • Turkey fryers can easily tip over, spilling hot cooking oil over a large area.
  • An overfilled cooking pot will cause cooking oil to spill when the turkey is put in, and a partially frozen turkey will cause cooking oil to splatter when put in the pot.
  • Even a small amount of cooking oil spilling on a hot burner can cause a large fire.
  • Without thermostat controls, deep fryers can overheat oil to the point of starting a fire.
  • The sides of the cooking pot, lid, and pot handles can get dangerously hot.

Carbon Monoxide: A Silent Killer

11/7/2017 (Permalink)

Change the batteries in your smoke detectors at least once a year!

You can't see or smell carbon monoxide, but, at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas created when fuels (like gasoline, wood, coal, natural gas, and propane) burn incompletely.

According to the Center of Disease Control and Prevention (CDC) each year, more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups— including unborn babies, infants, and people with chronic heart disease, anemia, or respiratory problems— being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages.

Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips, provided by the United States Fire Administration:

  • Have fuel burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year.
  • Open the damper for proper ventilation before using a fireplace. Never use your oven or stovetop to heat your home.
  • Make sure all fuel-burning vented equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
  • If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even if garage doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice, or other materials.
  • Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
  • Only use barbecue grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home.

We Really Care

10/24/2017 (Permalink)

When tragedy strikes, we're Here to Help®

The flood in Austin on Halloween 2013 was devastating for hundreds of families and for many businesses. This was also a time when we were able to live out our mission: "We are a team committed to helping people physically, emotionally, and spiritually in their time of need."

While the physical part of what we do is evident, helping people emotionally and spiritually is expressed in our values. We ask and listen to what people are most concerned about. Is it a precious heirloom, financial fears, or the uncertainty of what to do next?  

We take the time to guide and explain. For many, we have found that this helps people cope with what is in front of them. "People don't care how much you know until they know how much you care."

Chris VonSchweinitz
owner

What to DO Until Help Arrives: Fire & Smoke Damage

10/24/2017 (Permalink)

When faced with fire and smoke damage, we're Here to Help®.

If you experience fire or smoke damage in your home, here are some things that you can do until your remediation team arrives.

Do:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim, and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.
  • Wash both sides of leaves on house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

What NOT TO DO Until Help Arrives: Fire & Smoke Damage

10/24/2017 (Permalink)

When faced with fire and smoke damage, we're Here to Help®.

If you experience fire or smoke damage in your home, here are some things that you should NOT do while waiting for your remediation team to arrive.

Don't:

  • Attempt to wash any walls or painted surfaces without first contacting SERVPRO of North Central Austin.
  • Attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of North Central Austin.
  • Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat, or water (they may be contaminated).
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create a secondary damage.
  • Send garments to dry cleaner. Improper cleaning may set in smoke odor.

Rebuilding Louisiana

5/26/2017 (Permalink)

When storms in Louisiana caused record flooding, SERVPRO was there to help.

In August of 2016, Louisiana experienced one of the worst flooding events in state history. A mesoscale convective complex stalled over the gulf state, contributing to rainfall rates of two to three inches per hour -- dumping over two feet of total rainfall in some areas. The devastation was widespread, as several rivers reached major or record flood stage. This flooding event has been categorized as the worst U.S. natural disaster since Superstorm Sandy in 2012. As a result of this flooding, over 60,000 homes were impacted, displacing hundreds of thousands of people. Due to the sheer volume of customers in need, local franchises in the Baton Rouge and Lafayette Parishes requested the assistance of the SERVPRO Storm Team. Although it was large, the Louisiana flood was not an all-call event. The number of franchises responding totaled 83, resulting in over 180 production crews. Over 6,000 opportunities were logged, with three-quarters of that number coming straight from the local impacted franchises. Due to some legal hurdles that needed to be addressed before work could start, some jobs were started anywhere from five to seven days after the water receded; so mold remediation was a primary concern. With the help of a "fast-track" mold certification program, our responding Storm Teams were able to help rectify that issue. We hope to build on SERVPRO's positive relationship with the State of Louisiana for future events in that state. Our approach throughout the flooding event was "Do the Right Thing," and we believe it paid off.

When Water Damage Takes Control of Your Life, We Help You Take It Back

5/26/2017 (Permalink)

SERVPRO of North Central Austin is equipped to help you recover from any type of water damage.

According to the National Weather Service (NOAA), "Approximately 75% of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States as:
- Flash Flooding
- River Flooding
- Burn Scars/Debris Flows (caused by wildfires)
- Ice/Debris Jams
- Snowmelt
- Dry Wash (caused by heavy rainfall in dry areas)
- Dam Breaks/Levee Failure
- Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the United States.

When catastrophic water damage happens to you, SERVPRO of North Central Austin can help. We can help you prepare ahead of time with an Emergency Ready Profile, or respond to any size disaster to begin cleanup and restoration to get you back into your home as soon as possible. We are ready to help make it "Like it never even happened."

Commercial Services

4/27/2017 (Permalink)

No job too big or too small

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of North Central Austin has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

SERVPRO of North Central Austin responds quickly to your Austin fire, water, or mold damage emergency, 24 hours a day. Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation. Our national network of 1,700 Franchises gives us access to personnel and resources to respond to any size restoration emergency.

Spring Cleaning Time is Here!

3/21/2017 (Permalink)

Get your floors and your house squeaky clean, with help from our team!

Life happens. Kids spill drinks, pets have accidents, and homes get dirty. SERVPRO of North Central Austin has the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Trying to get your home "spring" clean? How about SERVPRO clean? You can see what services we provide at our website, or call us 24/7 at 512-479-0189. Our team will gladly work with you to get your home fresh and clean for spring!

Holiday Fire Safety

1/2/2017 (Permalink)

Pretty lights, candles, and decorations are festive, not frightening, when used properly!

Pretty lights, candles and decorations are just a few of the items bringing charm and cheer to the holiday season— however, if they are not used carefully, your holidays may go from festive to frightening. The American Red Cross provides the following safety tips to help greatly reduce the fire risk in your home or business this holiday season:

* Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents, and candles.

* Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords, and always follow the manufacturer’s instructions.

* Always unplug tree and holiday lights before leaving home or going to bed.

* Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed.

* Use only sturdy tree stands designed not to tip over. Keep curious pets and children away from Christmas trees.

* Keep anything that can catch on fire—pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from your stove top.

* Designate one person to walk around your property to ensure all candles and smoking materials are properly extinguished after guests leave. SERVPRO of North Central Austin wishes you a safe and happy holiday season!

Holiday Fire Facts

1/2/2017 (Permalink)

Holiday Safety Facts to Consider

Holiday Fire Facts


Here is some information to keep in mind as the holidays approach, so that you will be more aware of ways to keep your home and loved ones safe.


* One of every three holiday home fires involving Christmas trees is caused by electrical problems.


* Although Christmas tree fires are not common, when they do occur, they are more likely to be quite serious. On average, one of every 31 reported home Christmas tree fires results in a death, compared to an average of one death per 144 total reported home fires.


* A heat source too close to the tree is the cause of one in every four of Christmas tree fires.


* Two out of five home decoration fires are actually started by candles.


* One-third of all candle fires at home start in the bedroom.


 


(Facts provided by the U.S. Fire Administration)

Summer Grill Safety

6/27/2016 (Permalink)

Summer Safety Tips to Keep the Fire in the Grill

Summer is synonymous with barbecues, parades, and firework displays; but, along with all the festivities are plenty of visits to emergency rooms, especially during July. Each year, an average of 230 people are injured badly enough to require medical treatment after firework-related incidents, according to the U.S. Consumer Product Safety Commission. In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage.

There is nothing like firing up the grill during the summer months? Did you know, July is the peak month for grill fires? A backyard barbecue can become dangerous if safety precautions aren't considered. Your local SERVPRO Professionals want you to have an enjoyable and safe summer. Consider the following tips to ensure your summer celebrations are disaster-free!

  • Propane and charcoal BBQ grills should only be used outdoors
  • The grill should be placed away from the home, deck railings, and out from under eaves and overhanging branches.
  • Keep children and pets away from grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • When using a charcoal grill, let the coals completely cool before disposing in a metal container.
  • Anyone using fireworks or standing nearby should wear protective eyewear.
  • Do not try to re-light or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire.
  • Children should never pick up leftover fireworks as they may still be active.
  • The safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

Tips and information provided by the National Fire Protection Association.

For Immediate Service in Austin, Call SERVPRO

4/3/2016 (Permalink)

Austin residents, we provide immediate service, day or night!

SERVPRO of North Central Austin provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in the greater Austin area. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 - (512) 579-0189

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

IICRC Certified Firm

4/3/2016 (Permalink)

SERVPRO of North Central Austin is an IICRC firm

SERVPRO of North Central Austin is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of North Central Austin

4/3/2016 (Permalink)

Christopher and Jill VonSchweinitz, owners of SERVPRO of North Central Austin

SERVPRO of North Central Austin specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our crew!

CERTIFICATIONS:

  • SRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician
  • CDS - Commercial Drying Specialist
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician
  • ECTP - Employee Certification Training Program
  • OSHA - 10-hour General and/or Construction Industry Training Program

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of North Central Austin is close by and ready to respond to your damage, whatever the kind. We are proud to be an active member of the Austin community and want to do our part to make our community the best it can be.

Valero Texas Open 2016

2/24/2016 (Permalink)

Purse: $6,200,000 • Winning Share: $1,116,000

As stated on the Valero Texas Open's website, "The Valero Texas Open, first played in 1922, is the third oldest PGA TOUR tournament. It's only younger than the Western Open (1899) and Canadian Open (1904). If you include the U.S. Open (1895), managed by the PGA of America, then the Valero Texas Open is the fifth oldest professional tournament in North America. The Valero Texas Open is the oldest Professional Golf Tour tournament to have been held in the same city its entire existence. Every tournament (86) has been played in San Antonio Texas."

In 2016, the event will be held Thursday, April 21st through Sunday, April 24th, and SERVPRO of North Central Austin will be there every day. We are a proud sponsor in helping to raise money for charities!

The Valero Texas Open, first played in 1922, is the 3rd oldest PGA TOUR tournament. It’s only younger than the Western Open (1899) and Canadian Open (1904). If you include the U.S. Open (1895) managed by the USGA, and the PGA Championship (1916) managed by the PGA of America, then the Valero Texas Open is the fifth oldest professional tournament in North America. The Valero Texas Open is the oldest Professional Golf Tour tournament to have been held in the same city its entire existence. Every tournament (86) has been played in San Antonio, Texas. - See more at: http://www.valerotexasopen.com/overview/#sthash.2eUtIwWO.dpufThe Valero Texas Open, first played in 1922, is the 3rd oldest PGA TOUR tournament. It’s only younger than the Western Open (1899) and Canadian Open (1904). If you include the U.S. Open (1895) managed by the USGA, and the PGA Championship (1916) managed by the PGA of America, then the Valero Texas Open is the fifth oldest professional tournament in North America. The Valero Texas Open is the oldest Professional Golf Tour tournament to have been held in the same city its entire existence. Every tournament (86) has been played in San Antonio, Texas. - See more at: http://www.valerotexasopen.com/overview/#sthash.2eUtIwWO.dpuf

Happy New Year!

2/5/2016 (Permalink)

We are a team committed to helping people physically, emotionally, and spiritually in their time of need.

Imagine waking up New Year's Day, after a night of celebration, to see that your fireplace has caught your home on fire. We worked New Year's Day to carefully pack up and salvage this family's belongings.

While their home was being rebuilt, baseball season began. We were able to pull out their son's baseball gear from our warehouse so he could start. That's why we have a detailed inventory and photography system. We care, and it is sometimes the little things that show it the most. 

Real customer Trisha says it best, "SERVPRO employees are all courteous, sincere, concerned, and professional. I can't recall ever being treated with this much care. I have told everyone how great SERVPRO is."

While we only wish people the best, if you do need us, give us a call. We would love the opportunity to help. Here are some tips of what to do until we arrive to help: 

SERVPROnorthcentralaustin.com/fire-damage-tips

We're Hiring

2/5/2016 (Permalink)

We are a team committed to helping people physically, emotionally, and spiritually in their time of need.

We are hiring for several positions at our company. If you are interested, or have a lead on someone that we should contact, let us know; We do provide training for these positions.

1) Sales and Marketing Representative - full time sales position

2) Crew Chief and Crew Technician - full time positions. A crew is one Chief and one Technician. They help clean and restore businesses and homes after a water, mold, or fire damage.

3) Cleaning - on occasion, we need people to help clean people's household items at our warehouse, or in their home or business after a fire.

To learn more about our business visit: SERVPROnorthcentralaustin.com

If interested, call our office 512-579-0189 (ask for Recruiting) or email at jobs@SERVPROnorthcentralaustin.com 

We are an equal opportunity employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status, or any other characteristic protected by law.

A Smoke Free Texas

2/18/2014 (Permalink)

Doing our part for a "Smoke-Free Texas"

SERVPRO of North Central Austin is a supporter of "Smoke-Free Texas" (www.smokefreetexas.org) who is, in their own words, "a broad coalition of organizations and individuals who believe all Texas employees and customers have the right to breathe clean indoor air. Because science tells us secondhand smoke kills, we support a statewide smoke-free indoor workplace law to protect Texans from the dangers of secondhand smoke exposure in workplaces, including bars and restaurants. All employees should be protected from exposure to secondhand smoke in the workplace." To that end, SERVPRO of North Central Austin partnered with Create A Cig (www.createacig.com), an Austin born company, to provide Vapors & Electronic cigarettes to our employees, allowing us to be a smoke free, stink free, healthy workplace. We're doing our part to keep our employees happy and healthy, and our city beautiful!

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