Recent Posts

Water, Water, Everywhere!

12/4/2019 (Permalink)

Water damage in a home Water from a flooded upstairs bathroom damaged this whole house. Leaking through the ceiling, dropping drywall on furniture, electronics, and clothes.

An Unwelcome Surprise

Imagine coming home from vacation, opening your front door, and seeing water on the floors and drywall scattered across your furniture and electronics as the ceiling is crumbling down. As you walk through your home, going up squishy stairs, you realize your whole home is flooded.

Your home is where you take refuge from the world. Home is where you're surrounded by memories. When your home is threatened by water damage, it can be a traumatic event. What do you do next? 

When we asked SERVPRO customers to describe our team, the one word that kept coming up was “hero.” We are here to help, with compassion, expertise and urgency.

About SERVPRO of North Central Austin

SERVPRO of North Central Austin is a full-service restoration company.  We provide emergency 24/7 mitigation services and complete reconstruction services. We make it “Like it never even happened.”  So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of North Central Austin specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. No matter what size disaster, from single story and a complete high-rise, rest assured our staff is equipped with the knowledge and resources to restore your property.

Apartment Grilling—Know the Rules, Follow Them

11/25/2019 (Permalink)

Apartment building with flames coming from balcony Apartment grilling—know the rules.

Safe Grilling Practices

According to the National Fire Protection Association, more than one-quarter of grill structure fires started on an exterior balcony or open porch. 

According to an Austin Fire Department captain, if you want to grill here are the rules:

  1. The apartment management must allow tenants to have their own grills in the first place
  2. If the apartment management is allows you to have a grill, it must be used and stored at least five feet away, horizontally, from the nearest part of the apartment building at all times. Essentially this means that balconies are a no go and the apartment needs to be on the ground floor. See city ordinance that covers the Fire Code, section 308.1.4.

  3. If you're grilling below any portion of your building (for instance, if there's a balcony above your grill), the grill must be used (and stored!) at least 15 feet away from the nearest point of this overhanging portion at all times.
     
  4. Someone must be near the grill at all times when it's in use.

  5. If it’s a propane grill, the propane tank can never be inside the apartment—not even for storage.

  6. The grill also can’t ever be inside the apartment unless it is taken apart and in boxes. Unfortunately, this means it can’t be easily reassembled for use.

In Texas, most apartment balconies are tinder for a fire. We have seen fires from grills and even cigarettes. 

The short advice is don’t grill your apartment balcony; however, there are solutions. Several apartment complexes provide grills around the swimming pool or park areas. Thanks to George Foreman and others you can use Contact Grills (not completely the same, but certainly safer).

If a cooking fire does go awry, give us a call. We are experts in deodorization and fire restoration. Also, SERVPRO of North Central Austin is a full-service restoration company. We provide 24/7 emergency mitigation services and complete reconstruction services, making it “Like it never even happened.” 

When an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Central Austin

SERVPRO of North Central Austin specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. No matter what size disaster, from single story home and a complete high-rise, rest assured our staff is equipped with the knowledge and resources to restore your property.

Deep Fried Turkey, Traditional as Football on Thanksgiving

11/25/2019 (Permalink)

Video still of a turkey fryer on fire Thanksgiving is the peak day for cooking fires.

A Dangerously Delicious Meal

It's is one of the pleasures of get-togethers during the holidays—cooking with your family—but cooking fires are more apt to happen when at just these times.  

One American tradition is fried turkey, but just because it's a common practice doesn't mean you can take its risk for granted. Because oil is involved, frying turkey requires care and caution.

Look at this compilation of frying fails.

In terms of safety, the National Fire Protection Association gives the best advice: Don’t do it. The deep-frying process is “not suitable for safe use by even a well-informed and careful consumer.”

However, deep-fried turkey is as much a part of the fabric of America’s day of thanks as canned cranberries and football, so here are some tips from FEMA.GOV:

  1. Turkey fryers can easily tip over, spilling hot oil across a large area. Use your turkey fryer only outdoors on a sturdy, level surface, well away from things that can burn. Make sure to have a “3-foot kid- and pet-free zone” around your turkey fryer to protect against burn injuries.

  2. An overfilled cooking pot will cause oil to spill over when the turkey is placed inside. Determine the correct amount of oil needed by first placing the turkey in the pot with water.

  3. A partially frozen turkey will cause hot oil to splatter. Make sure your turkey is completely thawed before you fry it.

  4. Turkey fryers can easily overheat and start a fire. Check the temperature often with a cooking thermometer so the oil won’t overheat.

  5. The pot, lid, and handles of a turkey fryer can get dangerously hot and cause burn injuries. Use long cooking gloves that protect hands and arms when you handle these items.

If a cooking fire does go awry this holiday season, give us a call. We are experts in deodorization and fire restoration. Also, SERVPRO of North Central Austin is a full-service restoration company. 

We provide 24/7 emergency mitigation services and complete reconstruction services, making it “Like it never even happened.” So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Central Austin

SERVPRO of North Central Austin specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. No matter what size disaster, from single story home and a complete high-rise, rest assured our staff is equipped with the knowledge and resources to restore your property.

Restoring an Austin High-Rise Commercial Property After A Water Damage Event

11/22/2019 (Permalink)

Austin City Skyline Commercial Water Damage Events Present Unique Challenges

Imagine having an Austin high-rise experience a water damage event during a uniquely Austin perfect storm. For Austinites, music festivals are sell-out events, leaving hotels and Airbnbs are 100% booked. Being a national political center as well, we often have visits from presidents, vice-presidents, and candidates.

The building and selling of Austin condos in these high-rises is competitive and getting to market quickly is key. When a high-rise experiences water damage, business resumption is paramount.

In other words, get rooms back in service, get condos back to closing, and make money.

SERVPRO of North Central Austin is a full-service restoration company.  We provide emergency 24/7 mitigation services and complete reconstruction services. We make it “Like it never even happened.” 

So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Central Austin

SERVPRO of North Central Austin specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. No matter what size disaster, from single story and a complete high-rise, rest assured our staff is equipped with the knowledge and resources to restore your property.



Austin Movie Theater Has Flooding Ahead of Frozen 2 Release

11/22/2019 (Permalink)

Actors in a stage performance of Frozen Production of Frozen at Sam Bass Theater in Round Rock, TX

You are managing a large movie theater complex and every little girl is excited about Frozen 2. Then the unexpected happens—the supply line in the women’s bathroom breaks, flooding bathrooms, hallways, and theaters. 

Theater Culture in Austin

This theater wasn't just preparing for the release of a blockbuster family movie. As is the Austin cultural experience, this theater had also one screen dedicated to streaming an opera event.

Austin has 19 movie theaters per 100,000 people.  That is the highest in the nation and the highest in the world.

It's fun to be a movie fan in Austin, but for theater managers, it is vital that emergency damage can be fixed without an interruption of that fun.

SERVPRO of North Central Austin was able to address the water damage quickly, working through the night. Our team took into consideration the safety of patrons by taping down cords and securing affected areas. Additionally, we worked around the theater's schedules to minimize business interruption.  

About SERVPRO of North Central Austin

SERVPRO of North Central Austin is a full-service restoration company.  We provide emergency 24/7 mitigation services and complete reconstruction services. We make it “Like it never even happened.”  So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of North Central Austin specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. No matter what size disaster, from single story and a complete high-rise, rest assured our staff is equipped with the knowledge and resources to restore your property.



Allow us to stress your small stuff.

9/5/2019 (Permalink)

green SERVPRO van in parking lot with water standing Give SERVPRO of North Austin a call, and leave the water restoration to us!

Damaged structures can lead to severe and complicated problems, especially if they are not treated promptly and professionally.

When your business or your home is ankle-deep in water, you don’t want to hear about problems. You want solutions.

Allow SERVPRO of North Central Austin professionals to be your solution. With over 40 years of leadership in the cleaning and restoration business, SERVPRO can help get homes and businesses back in working order, helping to make it “Like it never even happened.”

Due to the potential risk associated with water-related damage, moisture and water should be handled by properly trained, equipped and experienced professionals to ensure complete and necessary drying. Proper and professional cleanup and restoration can help prevent future harm, extensive structural damage and possible contamination. So the next time a water disaster strikes, whether it be your home or business, leave it to SERVPRO of North Central Austin to handle it promptly and professionally. We have all the experience and equipment to make it “Like it never even happened.”

The Do’s and Don’ts with Fire and Smoke Damage.

9/5/2019 (Permalink)

multiple high rise buildings with black smoke rising from top SERVPRO of North Central Austin specializes in Fire restoration.

Fire damage can be scary , until help arrives here are some tips to help minimize damage.

Do’s:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Wash both sides of leaves on the house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don’ts

  • Attempt to wash any walls or painted surfaces without first contacting SERVPRO of North Central Austin.
  • Attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO.
  • Attempt to clean any electrical appliances (TV sets, Radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Send garments to the dry cleaner. Improper cleaning may set in smoke odor.

Summer brings risks of some serious storm. Pt. 1

9/5/2019 (Permalink)

A storm rolling in , big dark clouds. Summer Storms are dangerous too.

While the spring season is known for the potential for severe weather, the threat exists throughout the summer months as well. In fact, the potential for severe weather even increases in some areas. Hurricane season in the Atlantic begins June 1st and runs through November 30th. The Eastern pacific hurricane season begins May 15th also ending on November 30th .

While it may be difficult to prepare for the unpredictable, there are steps you can take now to ensure you are ready when disaster strikes. SERVPRO of North Central Austin can provide tips and tools to help. Here are a few tips to consider when preparing for an approaching storm.

Before the Storm:

  • Build an emergency supply kit and develop a communication plan.
  • Unplug any electronic equipment before the storm arrives.
  • Secure outdoor objects that could blow away or cause damage.
  • If you are outdoors, get inside a building, home or hard top vehicle (not a convertible).
  • Shutter windows and secure outside doors. If shutters are not available, closer window blinds, shades or curtains.

Summer brings risk of some serious storms. Pt. 2

9/5/2019 (Permalink)

Storm Approaching. Dark dangerous clouds Summer Safety is important too!

During the Storm:

  • Use your battery-operated NOAA Weather Radio for updates.
  • Avoid contact with corded phones. Cordless/Cellular phones are safe to use.
  • Avoid contact with electrical equipment or cords.
  • Stay away from windows and doors.
  • Unplug appliances and electrical items, like computers. Power surges from lightening can cause serious damage.
  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.

After the Storm:

  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk from the effects of severe thunderstorms.
  • Stay away from downed power lines and report them immediately.
  • Call 9-1-1 if you need immediate assistance or if anyone is hurt. (Keep in mind they are probably getting multiple calls.)

Why take the risk? Call SERVPRO of North Central Austin. Where the professionals are always working to make it “Like it never even happened.”

Being prepared for a Storm and Flood.

9/5/2019 (Permalink)

Hard rains tearing shingles off of a roof Storms, Flood or any kind of damage. Call the professionals at SERVPRO of North Central Austin.

Sometimes a storm can bring some serious water damage, even a flood. Are you prepared for a flood? Most people aren’t, so here are a few tips to be storm and flood ready!

  • Water (A 3+ day supply; one gallon per person per day.)
  • Food (3+ day supply of non-perishable, easy-to-prepare food.)
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid Kit
  • Medications (7 – day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents
  • Cell phone with chargers
  • Family and emergency contact info
  • Extra Cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of any damage