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Fire & Water - Cleanup & Restoration


Category Three Water Loss

This flooded basement in Chicago suffered from category three water damage after a massive storm system delivered heavy rains. 

When mentioning category, we are describing the range of contamination in the water. A category three water loss is grossly contaminated, and can contain pathogenic, toxigenic, or other harmful agents, and can cause significant adverse reactions to humans if contacted or consumed. 

When SERVPRO of North Central Austin was called to remediate, our experts assessed the damage, facilitated drying out the space, cleaned the contents that had been present in the basement, and worked with the homeowner to ensure the safety of the residents.