Recent Posts

Are you flood ready?

6/19/2018 (Permalink)

Water Damage Are you flood ready? Here are some helpful tips from The American Red Cross to get prepared for a flood.

Flooding can happen fast in many environments. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding:

  • Water: 3+ day supply; one gallon per person, per day
  • Food: 3+ day supply of non-perishable, easy-to-prepare food
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid kit
  • Medications (7 day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat, and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of damage

Mold - Part 1

6/14/2018 (Permalink)

Mold Remediation Mold - Part 1 Knowing how to identify and respond to mold can help you avoid issues in your home or business!

Mold can be found almost anywhere; it can grow on virtually any organic substance, as long as moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. Molds reproduce by making spores that usually cannot be seen without magnification. Mold spores waft through the indoor and outdoor continually. When mold spores land on a damp spot indoors, they may begin growing and digesting whatever they are growing on in order to survive. Molds gradually destroy the things they grow on. Bacteria can start to grow within hours and mold can start to grow within days. Mold spores can lay dormant for years until an ideal growing condition develops, in which they start to flourish. Especially during the summer, the warm humid conditions are a perfect microenvironment for mold growth. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur--particularly if the moisture problem remains undiscovered or unaddressed. It is impossible to eliminate all molds and mold spores in an indoor environment. However, mold growth can be controlled indoors by controlling moisture. Many types of molds exist. All molds have the potential to cause serious health effects. Molds can produce allergens that can trigger allergic reactions or even asthma attacks in people allergic to it. Others are known to produce potent toxins and/or irritants. Potential health concerns are an important reason to prevent mold growth and to remediate and clean any existing mold growth indoors.

Mold - Part 2

6/14/2018 (Permalink)

Mold Remediation Mold - Part 2 Knowing how to identify and respond to mold can help you avoid issues in your home or business!

The purpose of mold remediation is to remove the mold to prevent human exposure and damage to building materials and furnishings. It is necessary to clean up mold contamination, not just kill it. Dead mold is still allergenic, and some dead molds are still potentially toxic! Applying the appropriate restoration procedures within the first few hours of a water loss can save thousands of dollars in secondary damage. Before the growth of mold becomes visible, there will be a faint musty or earthy smell. In time, mold will appear on the outside of the wall as a stain or discoloration. In a standard situation, SERVPRO of North Central Austin would examine the structure for any visible signs of mold, and remove the mold growth and excess spores, returning the area back to normal levels. Some situations require the assistance of an Indoor Air Quality/Environmental Professional (IEP) with specialized equipment and services needed to assess and/or repair the structure. IEPs can test and clear a structure for mold by collecting air and surface samples. Then they can determine whether the mold has been successfully decontaminated. Please call SERVPRO of North Central Austin 24 hours a day, 7 days a week, if you suspect you have a mold problem in your home or business. We handle mold remediation work on a daily basis, and know when prompt action is required to prevent further mold growth. In the event mold is found on a property, the homeowner or business owner will be asked to approve and sign a work authorization form prior to remediation and clean up work beginning. If extensive mold growth is present, it may be recommended that occupants leave the affected area until the containment process is safely and successfully completed. SERVPRO of North Central Austin professionals are trained to control microbial problems in structures by promptly drying wet or damp materials according to the Institute of Inspection Cleaning and Restoration Certification (IICRC) standards and removing or replacing wet or damp porous materials, like drywall, that have visible mold growth.

Real SERVPRO Customer reviews

6/14/2018 (Permalink)

Commercial Real SERVPRO Customer reviews Do you know what to do if a pipe bursts in your business or home?

"I want to thank SERVPRO for the service provided to me for a flooded duplex due to a broken pipe. The damage was extensive, and even though I have built a couple of houses for myself years ago, I did not have the time or contacts to proceed with the mitigation and restoration work. I was worried about the displacement of my tenants and completely losing them. SERVPRO was on the scene within an hour. From the day of damage until the job was completed, it only took four weeks. This was no easy task. I lost almost all the sheetrock downstairs. All the flooring throughout the unit needed to be replaced. The subflooring upstairs was buckled and ruined. The trim had to be replaced, the kitchen cabinets had to be pulled. Even the garage needed new sheetrock. Thank you for the great service. You saved my duplex, kept my tenants, and helped me make peace with the insurance company. I've got you guys on speed dial. Thank you very much." - David R., Iowa

Is your property in need of board-up services? SERVPRO can Help!

6/8/2018 (Permalink)

Fire Damage Is your property in need of board-up services? SERVPRO can Help! We can help you pack up and board up your property to help make the clean up even easier.

Whether it is after a fire, storm, or other structural disaster, boarding up damaged commercial or residential property is a burden that no one should ever have to go through - especially if it is your property that has been damaged. Boarding up damaged property incorrectly could, in fact, cause secondary damages such as moisture or animal intrusion, making an already bad situation even worse. The actual process of boarding up after an unexpected damage can also be as dangerous as the damage itself. SERVPRO of North Central Austin can handle boarding up your damaged commercial or residential property, as well as mitigate and remediate the original damage caused, providing you with a peace of mind while helping make your loss "Like it never even happened."

Customer Satisfaction

6/8/2018 (Permalink)

Water Damage Customer Satisfaction With a long history of customer satisfaction, we have been here, and will continue to be here, for you!

"There are not enough good words to describe SERVPRO's service and the technician who took care of us after our entire living room flooded after the heavy rains. What a blessing he was! Our insurance denied the claim, since we had no flood "coverage." Our technician came in, studied the situation and got right to work! He answered all questions we had and quoted a reasonable cost. He returned yesterday to remove the equipment, and, again, he was very punctual, professional, and compassionate! Yes, compassionate, which is often hard to find in a service industry and in a man so young! “I want y'all to know that our tech was the voice of calm in this crisis (or what felt like a crisis to us)! Thank you so much for your high-quality work, the reasonable pricing, and especially for our technician. We will be more than happy to refer anyone to SERVPRO!" - Steve and Susan, Texas

Helpful Tips for Leasing a Commercial Space

6/4/2018 (Permalink)

Commercial Helpful Tips for Leasing a Commercial Space When planning on leasing a commercial property, make sure you ask the right questions.

Here are some helpful things to consider, as provided by Austin Tenant Advisors, before leasing a commercial space: Many times business owners and companies lease commercial space BEFORE finding out critical information that could have a negative impact on their tenancy later on.  On this post I have outlined the top 10 questions that should be asked before signing on the dotted line. I've also included a few other posts that you might find useful as you plan for the year.

  1. 10 Questions you must ask landlords before leasing space
  2. How to save money when renting office space
  3. Top office space design trends to drive employee productivity
  4. How to find office space on your own
  5. How to renew an office lease
  6. 5 Tips on Negotiating office lease renewals
  7. Austin office space sublease listings

If you have any questions feel free to contact us.   Need help finding office space? Contact Austin Tenant Adivisors today. 512-861-0525

Restoring Your Commercial Property

6/4/2018 (Permalink)

Commercial Restoring Your Commercial Property We're here to help

Flooding and water damage events at Austin commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Central Austin

SERVPRO of North Central Austin specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew!


  • SRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician
  • CDS - Commercial Drying Specialist
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician
  • ECTP - Employee Certification Training Program
  • OSHA - 10-hour General and/or Construction Industry Training Program

Remediating and Mitigating Mold (Part 1)

6/4/2018 (Permalink)

Mold Remediation Remediating and Mitigating Mold (Part 1) SERVPRO of North Central Austin is equipped to help remediate your mold situation, should you find yourself facing one.

When there's a water intrusion, like a roof leaking, or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health, and can also cause significant damage to your property. Fortunately, SERVPRO of North Central Austin has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process:

Call SERVPRO of North Central Austin

The mold cleanup and restoration process begins when you call us. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water, which can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold, and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the clean up process.

For more information, see Part 2

Remediating and Mitigating Mold (Part 2)

6/4/2018 (Permalink)

Mold Remediation Remediating and Mitigating Mold (Part 2) SERVPRO of North Central Austin has the training, protective gear, and specialized equipment necessary to handle your mold problem.

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO of North Central Austin has the training, protective gear, and specialized equipment necessary to handle your mold problem.

Continued from Part 1

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents & Belongings

SERVPRO of North Central Austin professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean the sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment.


Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of North Central Austin understands mold, mold growth, and has the training and equipment to remediate mold in your home or business.